Director, Transaction Monitoring

We’re seeking a future team member for the role of Director, Transaction Monitoring to join our Financial Crimes Compliance team. This role is located in Pittsburgh, PA or Lake Mary, FL.

In this role, you’ll make an impact in the following ways:

• Lead day-to-day execution and oversight of transaction monitoring activities across designated products, client segments, or jurisdictions.
• Manage teams responsible for alert review, disposition, escalation, and quality assurance in accordance with internal procedures and regulatory expectations.
• Support the design, implementation, tuning, and enhancement of transaction monitoring scenarios, thresholds, and segmentation approaches.
• Partner with Sanctions Compliance, Data & Analytics, Engineering, Model Risk, and business stakeholders to support effective monitoring outcomes.
• Use data and management information to identify trends, capacity needs, control gaps, and opportunities to improve quality, consistency, and efficiency.
• Oversee adherence to service levels, productivity expectations, quality standards, and escalation protocols.
• Support monitoring effectiveness reviews, issue remediation efforts, audit requests, and regulatory examination activities.
• Contribute to governance reporting by preparing clear and concise updates on operational performance, risk themes, and enhancement initiatives.
• Drive continuous improvement efforts, including workflow optimization, process simplification, automation opportunities, and stronger controls.

To be successful in this role, we’re seeking the following:

• Bachelor's degree or equivalent combination of education and professional experience
• Significant experience in anti-money laundering, financial crimes compliance, transaction monitoring, investigations, or a related control function.
• Demonstrated leadership experience managing teams in a complex, highly regulated financial services environment.
• Strong understanding of transaction monitoring processes, suspicious activity detection methodologies, and applicable regulatory expectations.
• Experience using metrics, management information, and root cause analysis to improve operational performance and control effectiveness.
• Strong organizational, analytical, and problem-solving skills.
• Effective written and verbal communication skills, including experience interacting with senior stakeholders.

Preferred:

• Professional certification such as CAMS, CFE, or equivalent.
• Experience with transaction monitoring systems, scenario tuning, threshold optimization, or model-related support activities.
• Experience supporting internal audits, regulatory exams, or issue remediation programs.
• Exposure to transformation initiatives involving automation, analytics, or process redesign.

Leadership Expectations

At BNY, we are at our best when our employees bring their perspectives, ideas, and experiences to work. The Director, Transaction Monitoring will be expected to:

• Lead with accountability and sound judgment in managing financial crimes risk.
• Deliver consistent, high-quality outcomes through disciplined execution and strong controls.
• Build strong partnerships across functions to solve problems and drive progress.
• Develop talent and create an environment that supports collaboration, inclusion, and continuous learning.
• Promote innovation and thoughtful challenge to strengthen program effectiveness over time.