Director, Transcend Business Lead Americas (2-year duration role) | Jacksonville, FL

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for a Director, Transcend Business Lead Americas to join our J&J Vision team. This duration position is for 2 years, based in Jacksonville, FL. Other J&J locations or remote opportunities may be considered for strong internal talent, on a case-by-case basis and if approved by the Company.

Purpose:

As the Director, Transcend Business Lead Americas, you will be the senior business leader accountable for successfully delivering the Transcend transformation across the Americas for Vision Care and Surgical Vision which will occur between 2027 and 2029 with various go live dates. The role ensures that Transcend is delivered as a business transformation, not simply an S/4HANA implementation. The role is accountable for driving adoption of the Global Template, mobilizing the regional business, managing business and organizational change, ensuring operational readiness, and realizing the strategic and financial benefits of the transformation. Working closely with the Transcend Business Lead, other Regional Business Leads, Value Stream Leads (VSLs), SMEs, functional leaders, markets, and deployment teams, the role provides the critical connection between the global Transcend program and regional business execution.

This position will report to the Sr. Directors, Commercial Operations for Vision Care and Surgical Vision and will collaborate closely with all cross-functional partners and the project team.

You will be responsible for:

• Regional Transformation Leadership: Own the regional Transcend agenda, turning global strategy into a deployment and adoption plan focused on business outcomes.

• Global Template Adoption: Champion the Global Template as the standard way of working. Push back on unnecessary localization and send genuine needs through governance.

• Business Readiness & Deployment: Make sure the business is ready, equipped and committed, from data, training and cutover through hyper care and operate-state transition.

• Change Impact & Risk Management: Make sure major change impacts have owners and are mitigated before deployment. Escalate significant adoption, capacity or continuity risks.

• Stakeholder & Executive Leadership: Build visible senior sponsorship, resolve resistance, give concise executive reporting and serve as the senior regional escalation point.

• Resource Leadership: Define and prioritize regional resources so VSLs, SMEs and Data SMEs are committed when needed, while protecting business continuity.

• Solution Confirmation & Decisions: Lead Solution Confirmation engagement. Drive timely decisions that fit the Global Template, and escalate those affecting scope, value, timeline or cost.

• Benefits & Value Realization: Own the regional business case, set benefit baselines and measures, and partner with Finance to track value.

• Governance & Escalation: Set up regional governance aligned to global Transcend, with clear decision rights and escalation paths that surface risks early.

• Cross-Regional Alignment: Partner with the Transcend Business Lead and other regions to share lessons, prevent unintended global consequences and support a "one Transcend" mindset.

Qualifications

• Minimum of a bachelor’s degree is required; a master’s degree or MBA is preferred. 

• Minimum of 10 years total experience including 5 years of progressive experience in Analytics, Strategy Development, Marketing, Commercial Operations, Contracts Compliance or Finance is required.  Med Device and/or healthcare sector is preferred. 

• Strong business acumen, strategic thinking, and communication to shape solutions in a complex environment are required.

• Strong cross-functional leadership skills including ability to deliver results with others in complex matrix structure are required. 

• Ability to manage senior executive stakeholders across functions and geographies is required.

• Strong attention to detail and process focused to independently shaping solutions is required.

• Demonstrated experience leading large-scale business transformation in complex regional or multi-market programs is preferred.

• Strong understanding of enterprise process transformation and ERP-enabled transformation, ideally involving SAP S/4HANA is preferred.

• Integration of Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision-making processes is required. 

• Willingness to travel up to 20% may be required. 
• This is a 2-year duration role.

• Eligible for severance.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

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For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

About Us

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Our Credo calls on us to respect the dignity of every individual and create an environment for all people to thrive. Throughout the recruitment process - from application through hiring - we are committed to providing reasonable accommodations/adjustments for qualified candidates with disabilities. If you need support at any stage of the recruitment process, please complete our candidate accommodation request form so we can assist you.