Director, US Customer Profitability and Promotion Activity

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

JOB SUMMARY

The Director, Sales Finance is the primary finance business partner to the US Commercial Leadership Team at Shiseido Americas. Reporting to the SVP Finance, US, the role leads Sales Finance across customer and channel performance, trade investment, sales forecasting, and commercial controls.

The Director partners with Sales, Marketing, Digital, Media, FP&A to shape customer and channel strategies that deliver profitable growth, cash generation, and value creation. The role also leads Sales Finance through ongoing commercial and systems transformation while protecting business continuity.

WHAT YOU WILL DO

Sales Finance and commercial partnership

• Lead customer planning, channel performance, sales forecasting support, trade investment, pricing support, customer profitability, and commercial performance reviews across the US retail, specialty, department store, and e-commerce channels.
• Partner with Sales leadership on annual plans, customer strategies, joint business plans, and investment choices tied to net sales, profit, market share, and cash objectives.
• Evaluate customer funding, promotions, pricing actions, terms, and assortment changes; recommend based on return, strategic fit, cash impact, and risk.
• Give leadership timely visibility to performance, risks, opportunities, and corrective actions by customer, channel, and brand.

Revenue management and trade investment

• Provide financial leadership for decisions across price, promotion, mix, trade architecture, and customer terms.
• Improve trade ROI through disciplined planning, approval, post-event evaluation, and reallocation of funds.
• Set financial guardrails and decision frameworks that let commercial teams move quickly with accountability.
• Track share, distribution, organic growth, trade rate, and promotion effectiveness; flag corrective action.

Accounting, controls, and forecasting

• Ensure accurate accounting and forecasting for trade spend, customer programs, rebates, deductions, promotional accruals, and gross-to-net.
• Own controls over customer funding, trade approvals, accruals, settlements, reconciliations, and commercial master data.
• Partner with Controllership on technical judgments, close, audit, and control remediation.
• Deliver accurate monthly, quarterly, and annual sales, trade, net sales, and customer profitability forecasts.

Transformation and systems

• Serve as the Sales Finance lead on commercial systems and process initiatives (order-to-cash, trade promotion management, deductions, customer profitability reporting), from requirements through testing, cutover, and stabilization.
• Champion standardized processes, automation, connected data, and self-service analytics that improve speed and decision quality.

People and change leadership

• Translate transformation priorities into executable plans while keeping critical commercial cycles on track.
• Foster constructive challenge, cross-functional collaboration, and a culture of ownership.

Measures of success

• Net sales, profit, trade efficiency, market share, working capital, and cash versus plan.
• Forecast accuracy, trade accrual accuracy, deduction resolution, close quality, and control effectiveness.
• Quality, speed, and adoption of customer and channel decision support by the Commercial Leadership Team.
• A capable, engaged Sales Finance team with clear roles and a succession bench.
• You will perform other duties as assigned.

WHO YOU ARE

Required

• Bachelor's degree in Finance, Accounting, Business, Economics, or a related analytical field.
• 10+ years of progressive finance experience, including Sales Finance or Commercial Finance leadership.
• Proven partnership with Sales and Commercial leaders in beauty, prestige, consumer products, or FMCG.
• Deep experience in customer finance, trade investment, RGM, pricing, customer profitability, sales forecasting, and commercial performance management.
• Solid accounting expertise in trade spend, accruals, rebates, deductions, gross-to-net, financial reporting, and internal controls.
• Advanced analytical and financial modeling skills with a record of turning data into commercial recommendations and measurable outcomes.
• Success leading teams through organizational, systems, or business change.

Preferred

• MBA, CPA, CMA, or equivalent advanced finance qualification.
• Experience with prestige beauty or department store, specialty, and e-commerce channel economics.
• A major finance role in an ERP or trade promotion management implementation, including process design, testing, cutover, and stabilization.

Leadership capabilities

• Commercial acumen and strategic business partnership
• Sales Finance, RGM, and trade investment expertise
• Analytical decision support and financial storytelling
• Accounting rigor and control ownership
• Business transformation and change leadership
• Talent development and cross-functional collaboration
• Executive influence and constructive challenge

#Nylaw

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

· Medical, Dental, & Vision Insurance

· Life and Disability Insurance

· Paid Time Off

· Paid Volunteer Days

· Paid Company Holidays

· Paid Parental Leave

· 401K with 6% Company Match

· Talent Development & Learning Programs

· Internal & International Mobility

· Product Discounts & Annual Gratis

· Employee Led Affinity Groups

· Tuition Reimbursement

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law