DIRECTOR, WORKFORCE DEVELOPMENT

AKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 800 diverse professionals, working remotely across 46 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Director of Workforce Development is responsible for the execution, performance, and compliance of workforce development programs and grant-funded initiatives. This role serves as the accountable leader for ensuring that all program and contractual deliverables are executed on time, within scope, and aligned to funder, partner, member, and organizational expectations. The Director will oversee the design, implementation, and ongoing operations of workforce development programs, including workforce pathways, learning and training programs, partner engagement, grant administration, program evaluation, and performance reporting.

The Director operates at a system level coordinating across internal and external stakeholders to ensure consistent, high-quality delivery of workforce services and measurable impact for Federally Qualified Health Centers (FQHCs), Community Health Centers (CHCs), and other safety-net healthcare organizations. The Director also builds and operationalizes scalable, repeatable workforce development systems, processes, governance structures, and delivery models that enable sustainable program growth, consistent execution, efficient resource utilization, and long-term organizational impact beyond individual grants or funding cycles.

Essential Duties

• Own end-to-end accountability for workforce development program and grant execution, ensuring all deliverables, milestones, budgets, and reporting requirements are met on time and within scope.
• Establish and operationalize a coordinated workforce development model, including workforce pathways, learning and training programs, recruitment and engagement strategies, partnership models, learner support, and performance management.
• Lead cross-functional coordination across program management, learning and curriculum teams, workforce program teams, communications, finance, grants management, data/reporting functions, and other internal contributors.
• Serve as the primary internal lead for coordination with external partners, funders, educational institutions, workforce organizations, member stakeholders, and subcontractors to ensure alignment and execution.
• Provide leadership and oversight for the Workforce Development portfolio and contract responsibilities assigned to the role, ensuring alignment with organizational priorities, funder requirements, and approved scope.
• Oversee performance monitoring and reporting processes, ensuring accurate data capture, analysis, and communication aligned to program, contractual, regulatory, learner, and partner expectations.
• Identify risks to delivery, including timeline, scope, staffing, budget, partner coordination, learner engagement, and program outcomes, and proactively implement mitigation strategies.
• Drive continuous improvement of workforce development programs and delivery models, incorporating stakeholder feedback, outcome data, workforce trends, and lessons learned.
• Support staffing strategy, team development, and performance management to ensure capacity and capability to meet program demand, portfolio growth, and scaling requirements.
• Develop and maintain strategic relationships that expand workforce pathways, learning opportunities, program reach, funding opportunities, and value for OCHIN members and communities served.
• Represent OCHIN with funding agencies, educational institutions, workforce organizations, healthcare associations, networks, partners, and member organizations. Develop and execute multi-year workforce development strategies that anticipate evolving healthcare workforce development strategies that anticipate healthcare workforce needs and align talent pipeline investments to member, community and organizational priorities. Establish and maintain standards, playbooks, governance processes, measurement frameworks, and operating procedures that enable workforce programs to be replicated, scaled, and sustained across Docusign Envelope ID: 0BA9A801-EC28-861C-81BA-914A51469258 partners, geographies, and funding sources.
• Identify and develop funding diversification, strategic partnership, earned revenue, and other business model opportunities that strengthen long-term program sustainability and reduce reliance on individual grant cycles.
• Other duties as assigned.

• Master’s degree in healthcare, healthcare administration, public health, education, workforce development, business, or related field, or equivalent experience.
• Minimum of eight (8) years of progressive experience leading complex workforce development, education, grant-funded, or service delivery programs.
• Minimum of five (5) years of experience designing or overseeing workforce pathways, learning programs, apprenticeship, internship, externship, training, or other career-development initiatives.
• Minimum of three (3) years of experience coordinating or managing grant-funded programs at the state and/or federal level.
• Minimum of three (3) years of management experience or experience in formal leadership roles.
• Demonstrated experience managing large, multi-stakeholder initiatives with accountability for timelines, deliverables, budgets, compliance, and outcomes. Demonstrated experience leading cross-functional teams and coordinating across internal and external partners.
• Strong operational leadership with the ability to translate strategy into execution and drive measurable results.
• Experience in healthcare, health IT, public health, workforce development, adult learning, or safety-net healthcare environments.
• Familiarity with adult learning principles, workforce recruitment and retention practices, learner outcomes, accreditation practices, and program evaluation.
• Experience working within multi-partner, funder, or program integrator environments. Demonstrated experience building repeatable operating models, governance structures, playbooks, measurement frameworks, and scalable infrastructure for complex programs or service portfolios.
• Experience developing multi-year workforce strategies and aligning workforce investments with organizational, member, community, and labor-market priorities.
• Demonstrated experience advancing program sustainability through funding diversification, strategic partnerships, or business model development.
• Excellent communication, presentation, collaboration, and facilitation skills and the ability to communicate knowledgeably with members, funders, educators, workforce partners, and internal teams.

Competencies

• Strategic Agility & Insight: Evaluates information objectively to navigate complexity, connect ideas, and make data-informed decisions in evolving situations.
• Inclusive & Purposeful Communication: Communicates clearly and authentically, fostering shared understanding, alignment, and inclusion across diverse perspectives. Values-Driven Leadership: Guides decisions and actions through organizational values, demonstrating integrity and ethical leadership.
• Results-Driven Leadership & Accountability: Sets clear expectations and delivers outcomes through accountability, follow-through, and performance management. Systems Thinking & Strategic Foresight: Anticipates future workforce needs and builds integrated, scalable, and sustainable approaches that extend impact across programs, partners, geographies, and funding cycles.
• Organizational Awareness: Understands the broader organizational landscape and uses that insight to align work, build partnerships, and drive outcomes.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home, and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
• (OR) Travel may be required nationally based on business requirements for OCHIN
• In alignment with OCHIN’s mission and commitment to protecting our workforce and the communities we serve, OCHIN strongly encourages all workforce members, especially those whose role involves travel and in-person engagement, to remain up to date on immunizations, including but not limited to COVID-19 and influenza vaccinations.

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careers

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Work Authorization

Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.

This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.