Divisional Manager of Merchandise Product Development Technology

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The Opportunity: Drive the Future of Product Development Technology Strategy & Implementation

We are seeking a Divisional Manager of Merchandise Product Development Technology to lead the strategy, roadmap, operations, and evolution of the technology platforms that power our expanding Global Merchandise Product Development organization. This key role will have a direct impact on the tools, processes, and capabilities including AI, which will enable our business to bring products to market efficiently and at scale. As a trusted partner to leadership, and business stakeholders you will guide the modernization of our Merchandise Product Development technology portfolio while driving operational excellence, organizational scalability, process improvement, user adoption, and training. This is a hybrid position requiring 2 days a week in our Framingham, MA headquarters.

What You'll Do:

• Technology strategy and portfolio:
  • Partner with key stakeholders to shape the Merchandise Product Development technology strategy, roadmap, investment priorities, and initiative portfolio, balancing current needs with scalability and modernization.
• Platform operations:
  • Oversee Product Development platform performance, support, enhancements, releases, integrations, vendors, and continuous improvement.
• Initiative delivery and process improvement:
  • Lead technology and process initiatives from business need through implementation and results.
  • Simplify workflows, improve data quality, reduce manual effort, and enable more consistent, scalable ways of working.
• Technology evaluation:
  • Assess emerging platforms and capabilities, including Product Lifecycle Management (PLM), workflow, digital asset management, 3D design, product data, reporting, automation, and AI capabilities, based on business value, integration, risk, and supportability.
• Team leadership and technology training:
  • Lead and develop reporting teams, establishing clear priorities and aligning technology training with platform capabilities, releases, user needs, and adoption.

What You'll Bring:

• Bachelors Degree or equivalent and 10+ years of progressive experience in technology-enabled operations, enterprise systems, platform management, process transformation, or a related field with strong preference given to experience in a global Merchandise Product Development organization.

• 5+ years managing managers or leading multiple teams across technology, platform operations, support, or related functions.

• Demonstrated success leading technology, process, and capability transformations that enabled an organization to scale while maintaining operational effectiveness, user adoption, and measurable business outcomes.

• Proven ability to respond quickly to competing and shifting priorities and lead through influence in an environment with changing direction and evolving structure.

• Strong understanding of the Merchandise Product Development lifecycle, related business processes, and technology platforms.

• Experience leading enterprise platform strategy, implementation, operations, and continuous improvement.

• Ability to translate business needs into practical technology roadmaps, requirements, and scalable solutions.

• Strong strategic and operational execution skills, with an understanding of platform integrations, data dependencies, technical constraints, and support requirements.

• Experience leading technology training, adoption, and change as part of platform implementations and ongoing operations.

• Strong people leadership, communication, and stakeholder-management skills.

• Ability to navigate ambiguity, competing priorities, and a rapidly evolving business environment.
  

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About US

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, and nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions - collaborating in delighting shoppers with hidden treasures.

At TJX, honesty, integrity, and treating each other with dignity and respect matter. We offer great opportunities, an incredible culture, and a sense of excitement for the future. Every day is a new adventure, a fresh chance to experience retail. We're not afraid to stand out. Stand apart. Stand for something.