Drug Rebate Product Manager

Summary

The Drug Rebate Product Manager is responsible for the strategic direction, development, implementation, and ongoing management of Gainwell's Medicaid Drug Rebate solutions. This role provides product leadership across the full product lifecycle, ensuring solutions meet state Medicaid client needs, regulatory requirements, and business objectives. The Product Manager collaborates with cross-functional teams to drive product enhancements, support new client implementations, optimize operational performance, and ensure high levels of client satisfaction. This position requires strong Medicaid Drug Rebate Program expertise, product management experience, and the ability to translate complex business and regulatory requirements into scalable, effective solutions.

Your role in our mission

• Leads the product strategy, roadmap, and lifecycle management of Gainwell's Medicaid Drug Rebate solutions, ensuring alignment with business objectives, client requirements, and market opportunities.
• Serves as a subject matter expert in Medicaid Drug Rebate Program operations, including federal and supplemental rebates, CMS regulations, manufacturer invoicing, dispute resolution, and rebate collections.
• Directs product planning and prioritization of enhancements, regulatory updates, and new capabilities to improve product functionality, operational efficiency, and client satisfaction.
• Partners with state Medicaid clients to understand business requirements, establish product priorities, manage expectations, and ensure solutions support program objectives.
• Provides product leadership and oversight for new client implementations, design, development, integration, testing, and deployment activities.
• Collaborates with engineering, architecture, development, and operations teams to translate business and regulatory requirements into functional specifications and scalable technology solutions.
• Establishes product milestones, deliverables, and performance measures to ensure successful execution of product initiatives and commitments.
• Supports maintenance and operations (M&O) activities across existing state clients, identifying opportunities to improve system performance, streamline processes, and enhance service delivery.
• Monitors federal and state Medicaid policy changes, CMS guidance, and industry trends to proactively identify product impacts and required enhancements.
• Identifies and resolves complex product issues, operational challenges, and client concerns through collaboration with technical and business stakeholders.
• Partners with business development, sales, and account management teams to support proposals, solution demonstrations, new business opportunities, and expansion of existing client relationships.
• Evaluates product performance, financial considerations, and market opportunities to develop business cases and recommendations for continued product investment.
• Establishes and maintains strong relationships with internal stakeholders, external partners, and state Medicaid clients to support successful product delivery and long-term business growth.
• Drives product standardization and continuous improvement initiatives to increase scalability, reduce operational complexity, and improve consistency across state implementations.
• Provides leadership, guidance, and mentoring to cross-functional teams and less experienced personnel, promoting collaboration, accountability, and product expertise.

What we're looking for

• Medicaid Drug Rebate Expertise: 10+ years of experience in Medicaid pharmacy programs, drug rebate operations, or related healthcare technology solutions, including strong knowledge of federal and supplemental rebate processes, CMS requirements, and state Medicaid operations.
• Product Management and Technology Experience: Demonstrated experience managing the lifecycle of complex healthcare technology products, including product strategy, requirements management, solution design, system enhancements, and implementation.
• Client and Stakeholder Management: Proven ability to establish and maintain relationships with state Medicaid clients, business stakeholders, and technical teams while translating complex business needs into effective product solutions.
• Implementation and Operational Leadership: Experience supporting large-scale technology implementations, system integrations, and ongoing maintenance and operations, with the ability to manage competing priorities, deliverables, and business commitments.
• Strategic Leadership and Problem-Solving: Strong analytical, organizational, communication, and decision-making skills, with demonstrated ability to lead cross-functional initiatives, resolve complex challenges, and drive continuous product improvement.

What you should expect in this role

• Remote within the US with occasional travel may be required
• Opportunities to travel through your work (0-10%)
• Willingness to work a flexible schedule to accommodate business needs and travel as required.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.

The Deadline to submit applications for this posting is December 30, 2026.