ET

(Dutch) Customer Success Executive

Hiring from
Portugal
Work type
Hybrid
Posted
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Type of position Hybrid, Full-time position Key languages Fluent level of Dutch Advanced English Sector Customer Service / Sales About our Client This is an incredible opportunity for a relationship focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people, is at ease communicating in English & Dutch. You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry! The offer  Engage with customers through phone, email, Skype, and chat Cultivate partnerships and utilize upselling and cross-selling techniques Provide informed responses to inquiries about products, pricing, and availability Perform data entry across various platforms, document specific details and ensure follow-up actions on each case Collaborate with internal departments to meet customer needs Promote awareness of the service innovations, being a true ambassador for the company Requirements Excellent communication skills, verbal and written in English and Dutch Stress-resilience, flexible approach to people Ability to multi-task, organize, and prioritize work Experience in Customer Service or Sales will be valued! Benefits Monthly performance bonus based on the achievement of position KPIs Daily meal allowance provided as remuneration or card Comprehensive health insurance coverage Free coffee and fruit at the office Monthly wellness and aesthetic treatments covered by the company Weekly team outings & sports activities Flexible hybrid work model Tailor-made training program for personal and professional development The Process Submit your application and don't forget to send an updated CV Get a call by our Recruitment Specialist Start your interview process Get selected Start your journey!

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