Dutch Speaker - Customer Operations Expert (Remote - Portugal)
- Hiring from
- Portugal
- Work type
- Remote
- Posted
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Customer Operations Expert (Remote - Portugal) Are you passionate about customer service and problem-solving?
Join an international team supporting customers and business partners in a dynamic e-commerce environment.
Position Customer Operations Expert Location Remote from Portugal Work Schedule 40 hours per week Rotational shifts Monday to Sunday Operating hours: 07:00 to 23:00 Salary Benefits Gross monthly salary: €1,****** Meal allowance Holiday allowance Christmas allowance Private health insurance from day one Training 6 paid training days 8 hours per day Training payment subject to successful completion Main Responsibilities Provide customer support via phone and email Answer customer enquiries and deliver effective solutions Assist customers with orders, deliveries, payments and returns Support external partners and sellers using the platform Provide guidance regarding digital products and services Escalate complex cases to the appropriate departments Ensure a high-quality customer experience in every interaction Requirements Dutch Level C2 English Level B2 Excellent communication and customer service skills Ability to multitask and work in a fast-paced environment Problem-solving mindset Comfortable working with digital tools and online platforms Availability to work rotational schedules What We Offer Fully remote work model within Portugal Stable international project Comprehensive training Career growth opportunities Multicultural work environment Competitive compensation package and benefits How to Apply Please send your CV in English to: ******
Join an international team supporting customers and business partners in a dynamic e-commerce environment.
Position Customer Operations Expert Location Remote from Portugal Work Schedule 40 hours per week Rotational shifts Monday to Sunday Operating hours: 07:00 to 23:00 Salary Benefits Gross monthly salary: €1,****** Meal allowance Holiday allowance Christmas allowance Private health insurance from day one Training 6 paid training days 8 hours per day Training payment subject to successful completion Main Responsibilities Provide customer support via phone and email Answer customer enquiries and deliver effective solutions Assist customers with orders, deliveries, payments and returns Support external partners and sellers using the platform Provide guidance regarding digital products and services Escalate complex cases to the appropriate departments Ensure a high-quality customer experience in every interaction Requirements Dutch Level C2 English Level B2 Excellent communication and customer service skills Ability to multitask and work in a fast-paced environment Problem-solving mindset Comfortable working with digital tools and online platforms Availability to work rotational schedules What We Offer Fully remote work model within Portugal Stable international project Comprehensive training Career growth opportunities Multicultural work environment Competitive compensation package and benefits How to Apply Please send your CV in English to: ******
