Dutch-speaking Customer Service Advisor (full-time, hybrid)

We are an international customer experience company growing our Dutch-speaking team. We are looking for motivated customer service advisors.

Your tasks

• Help customers by phone, email and chat
• Resolve questions, complaints and service requests, and handle the administrative follow-up
• Schedule appointments and follow up on interventions
• Record customer contacts accurately
• Work with your team leader and colleagues to keep service quality high

Your profile

• Dutch at B2 level or higher, spoken and written (C1 or native is a plus)
• Good English; French is a plus
• Customer-focused, empathetic and solution-oriented
• Accurate, able to multitask and comfortable with computers
• Flexible availability
• Customer service experience is a plus, not a requirement

What we offer

• Full-time position
• Permanent contract after a 3-month probation period
• Hybrid work after onboarding, provided you meet quality and performance standards
• Paid, in-depth training
• 100% Dutch-speaking environment and a multicultural team
• Social security and private health insurance from day one (also for your partner and children)
• Mental health support and free access to a 24-language platform
• Career growth, incentives, team events and a referral bonus

Apply today with your CV!