E-Commerce and Digital Marketing Assistant

Our client is an agile manufacturer and wholesaler of premium Australian pet treats. They supply major national retail pet stores and operate a rapidly growing direct-to-consumer e-commerce platform. They are now seeking to hire an E-Commerce and Digital Marketing Assistant to manage day-to-day online operations and accelerate digital growth. Job Responsibilities E-Commerce and Marketplace Management Maintain product listings, web content, pricing updates, and promotions across Shopify, WooCommerce, and WordPress Support administration for Amazon Vendor Central and Mirakl marketplace platforms including catalogue updates and performance reporting Prepare regular e-commerce performance reports covering website sales, campaign activities, customer data, and paid media results Digital Marketing and Campaign Execution Build and schedule targeted email marketing campaigns, audience segments, and automated flows using Omnisend or GetResponse Manage customer data list hygiene, segmentation, and reporting Support approved Meta and Google Ads campaigns through routine setup, ongoing optimization, reporting, and performance tracking Create basic visual campaign assets using Canva and maintain marketing promotional calendars Sales and Administrative Support Conduct daily outbound calls to follow up with warm sales opportunities and ensure clients have received orders or product samples Assist with basic invoicing and purchase administration within Xero subject to onshore approval Provide general administrative and data entry support to the broader team Proven professional experience managing e-commerce platforms including Shopify, WooCommerce, and WordPress Strong foundational knowledge of digital marketing principles across email marketing, paid ads, and social media platforms Demonstrated ability to compile and present data-driven e-commerce performance reports Comfortable making outbound phone calls to follow up on warm leads and customer orders Excellent written and verbal English communication skills with high proficiency Nice-to-Have Skills Prior experience navigating Amazon Vendor Central or Mirakl marketplace ecosystems Familiarity with Xero software for basic financial administrative tasks Hands-on experience working with email marketing software like Omnisend or GetResponse Basic graphic design experience using Canva Permanent work-from-home set-up Dayshift (Australian Eastern Standard Time business hours) Full-time job HMO Annual leave 13-month pay With Government Mandated Benefits