ECM Program Supervisor

The Program Supervisor manages and supervises program staff. This role is responsible for knowing and being capable of fulfilling all job duties of supervisees. The Program Supervisor provides direct support to supervisees, oversees the quality and tracking of all services and documentation, trains and onboards new staff, ensures program coverage, and is an integral part of the management team.

About ECM

Enhanced Care Management (ECM) is a Medi-Cal managed care benefit that addresses clinical and non-clinical needs of high-need youth and families through the coordination of services and comprehensive care management.

About Seneca

Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. We are committed to building a diverse staff. Our programs are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion in order to bring equity and justice to the youth and families we serve.

Responsibilities:

• Perform personnel functions including interviewing, hiring, training, supervising, and evaluating staff.
  
• Learn, implement, and coach staff on the program model while ensuring fidelity to its standards.
  
• Create and maintain staff schedules to support direct services for children and families.
  
• Support staff professional development, including diversity, equity, and inclusion initiatives that impact service delivery.
  
• Ensure accurate and timely completion of all required documentation and paperwork.
  
• Provide ongoing training, coaching, and support to staff in all areas of job performance.
  
• Participate in weekly supervision with the Program Director or designee and conduct weekly supervision of assigned staff.
  
• Facilitate team meetings and coordinate ongoing staff training with the Management Team.
  
• Maintain a flexible schedule, including evening availability as needed.

Qualifications:

• Master’s degree in psychology, counseling, social work, or related subject area
  • Bachelor’s degree + 3 years of experience providing direct services to clients may be considered in lieu of a master’s degree.
• Ability to work as part of and supervise a multidisciplinary team.
• Experience working with children in out-of-home care preferred.
• Experience implementing family-focused services preferred.
• Ability to work with a diverse population.
• Good organizational and writing skills.
• Willing to respond to crisis situations (as needed) and be part of a rotating emergency on-call system.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, own vehicle and current auto insurance, clean driving record, and insurability through Seneca.

Schedule:

• Monday - Friday, 9:00 AM - 5:30 PM
• Hybrid

Benefits

• Starting at $87,260 - $101,260 per hour
  • Actual salary is dependent on creditable experience above the minimum qualifications for the role.
  • Salary increases each year.
• Comprehensive employee benefits package, including:
  • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
  • Long-term disability, family leave, and life insurance
  • 50% paid premiums for dependents
  • 403b retirement plan
  • Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• 5 weeks of flexible paid time off and 11 paid holidays
• Abundant professional development, scholarship, and promotional opportunities