eCommerce Manager

We are looking for an eCommerce Manager to own the day-to-day performance of a DTC brand's online store. This is a hands-on, generalist role for someone who likes owning the whole store, not just one slice of it: merchandising products, launching campaigns, watching the numbers, and turning traffic into sales. Key Responsibilities Own daily operations of the Shopify store, including product uploads, collections, landing pages and content updates. Plan and run the promotional calendar: discounts, bundles, product drops, etc. Optimize product pages, on-site search, and checkout to improve conversion rate and average order value. Manage the marketplaces the brand sells on (Amazon, TikTok Shop, Walmart), including listings, content, and catalog health. Keep the catalog accurate across pricing, images, descriptions, tags, and inventory. Track performance in GA4 and platform analytics, identify what is working, and act on it. QA the site across devices before launches, and coordinate fixes with developers. Partner with paid, email, and creative teams so the site reflects every campaign and customer journey. 3+ years running eCommerce for a DTC or online brand Hands-on Shopify experience, including storefront management, apps, and troubleshooting A track record of owning store performance: conversion rate, AOV, and revenue Comfortable with analytics tools (GA4, Shopify reports) and turning data into decisions Experience with at least one marketplace (Amazon Seller Central, TikTok Shop, or similar) Strong organization and the ability to manage launches, promotions and fixes Ability to work during U.S. work hours (PT/ ET) Remote work, forever Competitive USD pay Health insurance stipend WFH stipend Education stipend Co-working membership Training modules access Annual performance review 10 PTO days per year