ECommerce Merchandiser

Inspired by Hard Work

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.

Position Details

Title: ECommerce Merchandiser

Department: D2C

Reports to: Brandi Joncic

Location: Dearborn, MI

Job Classification: Remote

Job Summary

​​ The Merchandiser helps develop the seasonal merchandise strategy to drive ecommerce business growth against the financial plan, guiding the cross functional team to create fast, easy and meaningful shopping experiences for our consumer. Responsibilities include building assortment strategies, influencing investments, analyzing sales, GM% and KPIs to identify and prioritize opportunities, influencing the cross functional team, monitoring the market, providing digital merchandising direction and partnering to create clear and impactful stories and user experiences. As a product owner, responsibilities include ensuring product is set-up, photographed and merchandised throughout the site to drive conversion and facilitate product browsing.

Associate Responsibilities

• Drive seasonal merchandise strategies to create compelling omni-channel experiences and maximize revenue and conversion
• Analyze business trends: Identify opportunities through sales, KPI and consumer performance analysis and partner with cross functional team to execute on opportunities
• Communicate business results and seasonal strategies to cross functional counterparts in marketing, media, agencies, merchandising, global product, planning, inventory, user experience and customer service
• Monitor the marketplace for trends and new ideas related to online and omni-channel shopping experiences
• Participate in the development of a seasonal financial revenue plan and monthly forecast by category to maximize product profitability, GM$ and inventory management
• Own on figure photoshoots, fit guidance and copy hand-offs
• Give insight and direction to site merchants to drive category performance; identify category and product detail page optimization opportunities by utilizing customer feedback, analytics, and business results
• Partner with marketing, creative, integrated media and UX counterparts to ensure storytelling needs are covered daily, weekly, monthly and seasonally
• Mine consumer feedback via online ratings and reviews and customer service team to identify optimization opportunities
• Seek new opportunities to grow the business and further personal and professional development

Required Education

• Bachelor’s Degree in Merchandising or Related Field; or equivalent years of related work experience may be considered in lieu of degree.

Required Skills & Experience

• 4 or more years of merchandising, retail experience or industry related experience required 
• 1 or more years of eCommerce experience preferred 
• Apparel, retail or consumer products experience preferred 
• Proficiency in Excel, Word, PowerPoint, online merchandising tools 
• Ability and desire to work at both the tactical/operational and strategic levels 
• Strong quantitative/analytical skills and mindset; general understanding of retail math 
• Detail oriented 
• Strong understanding and passion for product, merchandising, store and website experiences 
• Team player with exceptional collaboration and communication skills 
• General product knowledge of apparel a plus

Physical Requirements and Working Conditions

• Office environment; cubicle setting.  Extended periods of time sitting, standing, typing on a computer is required.  
• Light Lifting (10-15 lbs) 
• Travel may be required up to 10% 
• After Hours and Weekend Hours if necessary  

• This position has a Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events.
• Carhartt is a tobacco free workplace.

This position offers a comprehensive suite of medical, dental, and vision insurance for associates and their dependents. In addition to healthcare coverage, Carhartt provides short-term and long-term disability insurance, life insurance, an employee assistance program, and a 401(k) plan with employer matching contributions. Employees can also benefit from paid time off and designated paid holidays.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.