eCommerce Sales Representative - Temporary Contract

Build Your Future with Sovos If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Don't worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. Position Overview The eCommerce Sales Representative – is responsible for driving new logo acquisition and cross-sell growth across Sovos' suite of tax information reporting and unclaimed property compliance solutions designed for small to mid-sized businesses. This role manages the full sales cycle remotely — from prospecting and lead qualification through demo, negotiation, and close — using digital communication channels including phone, email, video, and online demonstrations. This role collaborates closely with Marketing and Customer Success to create a seamless lead-to-conversion experience, and partners with the broader eCommerce team to identify and act on expansion opportunities within the existing customer base. Job Responsibilities Prospect within assigned territory to generate new business opportunities through outbound outreach, inbound lead follow-up, and digital engagement. Qualify inbound and marketing-generated leads, converting prospects into trials, sign-ups, and paid customers. Manage the complete sales cycle from initial outreach through contract close, maintaining consistent activity levels to support pipeline health and quota attainment. Conduct compelling product demonstrations via phone and video, tailoring messaging to each prospect's business needs and compliance challenges. Customer Cross-Sell Partner with the Customer Success team to identify existing customers with unmet compliance needs or adjacent use cases suited to additional Sovos eCommerce products. Develop a working understanding of the full eCommerce product portfolio — including 1099 Pro, TINCheck, and ReportMyUP — to articulate multi-product value across diverse buyer personas. Engage existing customers with targeted cross-sell outreach, qualifying opportunities and advancing them through a defined sales motion. Sales Execution & Pipeline Management Maintain accurate and up-to-date opportunity records, activity logs, and forecasts in Salesforce. Deliver timely price quotes, custom plan proposals, and purchase order processing in support of a streamlined buying experience. Assist customers through the online purchase process, reducing friction and improving conversion rates. Consistently apply effective discovery techniques to uncover prospect needs, qualify fit, and prioritize time on high-probability opportunities. Collaboration & Continuous Improvement Partner with Marketing to provide feedback on lead quality, campaign effectiveness, and messaging alignment. Share market insights, competitive intelligence, and customer feedback with the broader sales and product teams. Participate actively in team meetings, training sessions, and enablement programs to continuously develop product knowledge and sales skills. Demonstrate a growth mindset by learning from peers, internal partners, and customer interactions to refine sales process execution. What Success Looks Like Consistent attainment of new logo and cross-sell revenue targets Strong pipeline coverage with accurate and timely CRM hygiene High lead-to-close conversion rates across inbound and outbound channels Effective product demonstrations that clearly articulate Sovos value to SMB buyers Positive collaboration with Customer Success and Marketing teams Organizational Alignment Reports to the Sales Manager – North America eCommerce This position has no direct reports Q ualifications 1–3 years of experience in B2B inside sales, preferably in SaaS or subscription software Demonstrated ability to manage a full sales cycle from prospecting through close Strong communication and presentation skills; comfortable leading remote demos and discovery calls Effective time management, territory planning, and prioritization skills Experience with CRM platforms (Salesforce preferred) Bachelor's degree preferred, or equivalent professional experience Preferred Familiarity with IRS information reporting, 1099 compliance, or unclaimed property regulations Experience selling to finance, accounting, or operations buyers in SMB environments Background in eCommerce or high-velocity transactional sales What Does Sovos Offer You? The tools to enhance your life — because we want you to enjoy your life outside of work and inside! Flexible Time-Off Comprehensive Health Benefits Bi-Weekly Meeting Free Days Mentoring Programs Globally recognized Training and Development programs Environmental Job Requirements and Working Conditions Primary office location – USA (Remote) Minimal travel required (less than 10%), domestic, to Sovos locations and events Ability to interact effectively with team members, colleagues, and clients across digital communication channels Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction control compliance, tax reporting and more. The company supports more than 8,000 customers, including half of the Fortune 500, operating in over 70 countries. Its SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business