Education Consultant (Telesales)

Key Responsibilities

• Handle and follow up on incoming leads through WhatsApp, phone calls, and Zoom.
• Understand students’ and parents’ needs and recommend suitable programs based on their interests and goals.
• Build trust through friendly and professional conversations and guide students and parents through the decision-making process.
• Maintain strong relationships with students, parents, delegates, and alumni.
• Conduct consistent and well-documented follow-ups using the assigned CRM/system.
• Maintain service quality in accordance with company SOPs.
• Support participant preparation before events and ensure required documents are complete.
• Drive retention, re-engagement, rejoining, and referrals from participants and fresh alumni.
• Support other sales and customer relationship activities as needed.

Requirements

• Associate or Bachelor’s graduates from any major are welcome.
• Confident communicating in English, both written and spoken.
• Strong interpersonal and communication skills.
• Enjoy connecting and building relationships with students and parents.
• Target-driven, responsible, and willing to learn.
• Able to thrive in a fast-paced environment.
• Previous experience in telesales, education, consulting, or a similar role is a plus.

Benefits

• Competitive salary + unlimited incentives.
• Hybrid working arrangement.
• Opportunity to attend international events overseas.

*Only shortlisted candidates will be contacted