Education Portfolio Manager

This enterprise position is accountable to and receives direction from Education shield leadership. Direct reporting relationship will be to the Director of Education PMO and Planning. This position provides leadership, direction and support to project managers, business analysts and other Education stakeholders as it relates to portfolio work. This position interacts with leaders across Mayo Clinic, various internal partners across the organization, and external business partners and organizations. This enterprise position facilitates coordination with other portfolio leaders as required.

Position Overview: (Major Functions and Non-Essential Functions):
The Enterprise Strategic Portfolio Manager - Education shield is responsible for the direction and implementation of multiple, inter-related projects, programs, and transformational activities to achieve outcomes and realize benefits aligned with strategic priorities. Leverages leadership and facilitation skills gained through managing numerous complex projects. Recognizes importance of project governance, strategic alignment, stakeholder management and project life cycle management. Leads and coordinates common project management activities, including resolving resource constraints, communicating and reporting to stakeholders, proactively managing risks, aligning program and project management efforts with the strategic direction, resolving scope/cost/schedule/quality/risk impacts, and tailoring project management processes. Maintains a broad view of portfolio, program, and project objectives and organizational culture and processes. This includes having a solid understanding of stakeholders, their needs and expectations, and acceptance of stated objectives.

Experience in Agile methodologies is important to this role. This individual may be responsible for monitoring scrum processes and scrum meetings. They may work to increase efficiency, motivate the team, and advocate for changes that will ensure quality and timeliness. Leading project teams may include: (A) Guiding teams on Agile practices and values to implement critical projects (B) Assessing maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable (C) Removing impediments and blockers or guiding the team to do so; escalating to management when appropriate (D) Building a trusting and safe environment where problems can be raised and resolved (E) Facilitating getting the work done without coercion, assigning, or dictating the work (F) Facilitating discussion, decision making, and conflict resolution (G) Supporting and educating the Product Owner, especially on creating the product backlog and ongoing backlog refinement

Supports the Director in strategic visioning and planning activities while maintaining alignment of portfolio project scope with strategic business objectives. Assists in identifying interdependencies, communicating requirements, tracking progress, making decisions, and resolving conflicts and issues. Coordinates and collaborates with sponsors, leadership, staff, external partners, IT peers, and portfolio and program managers to support the successful execution of the Education portfolio to achieve the intended benefits. Participates in management and leadership activities by chairing and/or serving on oversight groups, task forces, and committees. Creates a customer service driven focus adept at working collaboratively with physician and administrative partnerships, and across Mayo Clinic sites and shields. Uses negotiation skills characterized by innovative thinking and possesses strong business acumen with the ability to work with people from diverse backgrounds to build relationships. Extends professional courtesy when working with contractor/vendor resources, and other internal or external resources. Act as a facilitator, generator of new ideas, and a mediator on difficult issues.

This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Jacksonville, FL, Phoenix, AZ or Rochester, MN Mayo Clinic campus.

**Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Master's degree with 7 years’ experience, or bachelor’s degree with 10 years of experience in Project Management and Agile methodologies. Prefer education in Project Management, Finance, Systems Management or Business Administration.

Additional Experience and/or Qualifications: (Has Achieved Competency in the Following Areas, Job Knowledge and Additional Considerations):
Prefer experience in a setting that is Committee and consensus-managed. Prefer experience in a higher-ed and/or achieved academic rank. Requires knowledge and skills to be effective in project and business environments. Requires skill in effective decision making and consensus management that accomplishes strategic objectives. Strong understanding of portfolio and program management, Agile methodologies, business process development, financial management, resource management, risk management, and stakeholder management. Advanced skills in finance, cross-cultural awareness, leadership, communication, influence, negotiation and conflict resolution. Experienced in leading teams of indirect staff. Excellent verbal and written communication skills, high level of emotional intelligence, self-motivated, commitment and strategic insight, and highly organized.

Licensure/Certification Required:
Project Management Professional (PMP) or Program Management Professional (PgMP) certification from the Project Management Institute (PMI). Agile certification which may include but are not limited to Certified Product Management, Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner, and/or Certified Scrum Professional (CSP). Prefer that the PMP certification has been active for a minimum of 5 years.