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Hiring from
China
Work type
Hybrid
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The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

The EI Specialist is responsible for EI projects, driving the deployment and field application of EI solutions across customer sites in China.

This role serves as the key technical bridge between EI capabilities and field execution, working closely with site EI owners, field teams, and the HQ EI technical team to apply equipment data and EI solutions to solve customer productivity and equipment challenges.

What you’ll do

Site Coordination: Coordinate EI projects with Site EI Owners and resolve deployment blockers.
Field Application: Support Chamber Matching, Fast Troubleshooting/RCCA, TPO/WCO and PBC.
Technical Deployment: Drive tool/data readiness, EI solution setup, qualification and troubleshooting.
Equipment Expertise: Connect EI data insights with equipment mechanisms and actionable field actions.
Field Feedback: Capture deployment learnings and requirements to support further EI capability enhancement.

Who we’re looking for

Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience; or Master’s degree with 3+ years; or equivalent work experience.
Strong understanding of semiconductor equipment hardware, chamber systems, sensors, and equipment behavior.
Strong proficiency in tool installation, maintenance, repair, or troubleshooting Strong cross-functional communication and coordination skills.
Ability to work directly with field teams and customer-facing organizations.
Excellent communication, collaboration, and coordination skills in cross-functional environments.
Passionate about new technologies, eager to learn, and enjoys exploring and researching innovative solutions.
Data analytics experience is a plus, but not a prerequisite.

Preferred qualifications

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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