EL1 Senior Project Officer, Digital Health

The Commission leads and coordinates national improvements in healthcare safety and quality. It works in partnership with patients, carers, clinicians, the Australian, state and territory health systems, the private sector, managers and healthcare organisations to achieve a safe, high-quality and sustainable health system.

The Senior Project Officer, Digital Health reports to a Program Manager, Digital Health and works within a multidisciplinary team of Executive Level and APS staff. Operating under broad direction with a considerable degree of independence, the position leads the planning and delivery of projects across the Digital Health program, provides expert advice on the safety and quality of digitally enabled care, prepares complex written materials, manages stakeholder relationships, and may supervise and develop APS staff.

Duties of the Senior Project Officer, Digital Health will include, but are not limited to, the following:

1. Lead the planning, delivery and evaluation of projects across the Digital Health program, ensuring outcomes are delivered on time, within budget and to a high standard.
2. Lead the development of national standards, guidance and resources for digitally enabled care, aligned to the National Model for Clinical Governance and the National Safety and Quality in Health Service (NSQHS) Standards, including the development of consultation strategies and coordination of formal consultation and co-design with clinicians, consumers, jurisdictions and other stakeholders.
3. Maintain expert knowledge of emerging issues and technologies in digitally enabled care, including associated safety and quality risks, and provide expert advice internally and externally on how these may be addressed.
4. Prepare complex written materials, including committee papers, briefs, discussion papers, consultation reports and public-facing resources on complex healthcare issues.
5. Undertake and oversee research, critical analysis and evaluation of literature, data and government publications to inform policy and program direction.
6. Establish, manage and cultivate stakeholder relationships, including strategic partnerships with other agencies, clinical organisations, consumer groups, government authorities, industry bodies and contractors.
7. Represent the Commission in committees, working groups, forums and consultation processes, providing strategic advice, influencing policy and program discussions, and advancing the Commission's objectives in relation to digitally enabled care.
8. Supervise, coach and develop APS staff where assigned, including setting priorities, monitoring workflow and providing quality assurance of outputs.
9. Undertake risk assessment and risk management activities for the area of responsibility and manage contractors and service providers as required.
10. Collaborate with teams across the Commission to ensure alignment with other work programs and strategic priorities, and contribute to program planning and continuous improvement.
11. Perform other duties as required and directed

The successful candidate will have:

• Demonstrated ability to lead and deliver complex projects under broad direction, exercising a considerable degree of independence, including planning, risk management and delivery of quality outcomes.
• In-depth knowledge of the Australian health care system, particularly the digital health landscape, and demonstrated ability to apply this knowledge to develop national standards, guidance and policy advice.
• Highly developed written communication skills, including preparing complex papers, briefs and public-facing resources that explain technical and clinical issues simply.
• Well-developed leadership skills, including supervising, coaching and providing quality assurance of others’ work in a multidisciplinary team.
• Highly developed interpersonal, stakeholder engagement and consultation skills, including representing an organisation and negotiating with clinicians, consumers, governments and industry.

For further information, please refer to the position description and applicant pack available from the Commission’s website at: https://www.safetyandquality.gov.au/careers .

To apply for this position, please complete and submit an application form through https://www.safetyandquality.gov.au/careers and upload:

• A CV summarising your relevant experience, qualifications and referee details (one of which must be your current supervisor).
• A statement addressing your suitability against each of the selection criteria (no more than 250 words per selection criteria

Candidates must be Australian citizens to be eligible to apply.

Please note: This position will be offered in a hybrid model of office based (Sydney) and working from home, where operationally feasible. A regular weekly presence in the office is required.

Questions about the role can be directed to Rodney Ecclestone (02) 7232 5312.

Closing date for applications is 11.59pm Australian Eastern Daylight Time (AEDT), Sunday 22 November 2026.