Electrical Service Engineer

About the Role

As an Electrical Service Engineer within NOV’s UK Aftermarket Service team, you will support the service, repair, inspection, installation and commissioning of NOV equipment at offshore and onshore customer locations worldwide.

This is a home-based role within mainland UK with extensive international travel on an ad-hoc basis. You will use your electrical maintenance and controls expertise to diagnose faults across electrical and control systems, including PLC and computer-controlled systems, AC and DC power systems and variable frequency drives (VFDs).

Depending on the work scope, you may work independently at customer locations or alongside mechanical and other Service Engineers as part of a multidisciplinary team. The role is highly customer-facing and requires a strong commitment to safety, quality and professional customer service.

Why This Role Matters

Reliable electrical and control systems are critical to the safe and efficient operation of customer equipment. By diagnosing faults, resolving technical issues and supporting installation, commissioning and maintenance activities, you will help customers minimise downtime and maintain operational performance.

Your technical expertise, flexibility and ability to respond to changing customer requirements will directly support the quality and reliability of NOV’s global Aftermarket Service operations.

About NOV

NOV delivers technology-driven equipment, systems and services supporting energy operations worldwide.

Our Aftermarket Service organisation provides customers with the technical expertise and field support required to install, maintain, troubleshoot and optimise critical equipment throughout its operational lifecycle.

What We Offer

• Comprehensive product training delivered by NOV training personnel.

• On-the-job mentoring and field-based development alongside experienced NOV Service Engineers.

• Participation in the NOV Global Competency Program to support continued technical and professional development.

• Exposure to complex electrical, controls and troubleshooting activities across NOV equipment.

• Global field experience across offshore and onshore customer operations.

• A strong HSE-focused culture centred on safety, quality and operational excellence.

• Career development opportunities within a global engineering organisation, including potential progression into Technical Support, Aftermarket Projects and Programs, Field Engineering and Management.

• A supportive Service team where engineers share technical knowledge and provide support both in the field and remotely.

Diversity & Inclusion

At NOV, we are committed to creating an inclusive workplace where everyone can thrive. We value diversity in all its forms and believe that different perspectives drive innovation and success. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, nationality, disability, sexual orientation, gender identity, religion, or any other characteristic protected by applicable law.

• Service, repair, overhaul and inspect NOV equipment at customer locations worldwide, identifying and resolving electrical and control-system faults.
• Support the installation and commissioning of NOV equipment and associated electrical and control systems.
• Diagnose and troubleshoot equipment using engineering drawings, schematics, technical documentation and system diagnostics, including PLC and computer-controlled systems, AC and DC power systems and VFDs.
• Carry out repairs and make minor PLC or software changes where required, ensuring work is completed safely, efficiently and to the required quality standards.
• Respond to urgent operational requirements, including Rig-Down situations, and escalate significant equipment or product issues to the appropriate NOV teams.
• Communicate effectively with customers, providing clear updates on work progress, technical findings, equipment condition and recommended maintenance actions.
• Prepare accurate service documentation, including daily reports, survey reports, service reports, parts lists and drawing redlines where required.
• Collaborate with Service colleagues, Engineering, Quality, HSE and other NOV teams to investigate equipment issues, improve reliability and share technical knowledge.
• Promote safe working practices and comply with NOV and customer HSE, quality and operational requirements.
• Participate in product training, competency development and continuous improvement activities, and travel internationally on an ad-hoc basis to support customer requirements.

Essential Qualifications

Education

• Completed recognised, time-served apprenticeship in an electrical engineering or electrical maintenance discipline.

Experience & Technical Skills

• Practical experience in the installation, commissioning, maintenance, overhaul, fault finding or repair of heavy machinery, industrial equipment or automated systems.

• Experience working with industrial electrical control systems, including PLC and computer-controlled systems.

• Working knowledge of AC and DC power systems and variable frequency drives (VFDs).

• Strong electrical fault-finding and troubleshooting skills, including the ability to read and interpret engineering drawings and schematics.

• Ability to interrogate PLC systems and undertake minor software changes.

• Good computer literacy, including Microsoft Office applications.

Languages

• Fluent written and spoken English.

Other Requirements

• Willingness and ability to undertake extensive international travel on an ad-hoc basis and spend extended periods away from home.

• Comfortable working at both offshore and onshore customer locations.

• Ability to work independently at customer sites and collaboratively within multidisciplinary Service teams.

• Ability to meet the medical, safety and certification requirements associated with offshore work. Relevant offshore training and certification can be provided where required.

Preferred Qualifications

• HNC in a relevant engineering discipline or equivalent.

• Experience in an electrical service or maintenance role within industrial automation, manufacturing, heavy machinery or the energy sector.

• Experience with PLC platforms such as Siemens, Allen-Bradley, ABB, GE Fanuc, Rockwell, Schneider, Mitsubishi or Omron.

• Experience with SCADA, HMI or other computer-controlled systems.

• Knowledge of hydraulic and pneumatic systems.

• Experience with subsea control systems, pressure control equipment or other complex industrial equipment.

• Previous experience with NOV equipment or related drilling and pressure control equipment.

• Previous offshore, field-service or customer-site experience.

Personal Attributes

• Safety-conscious with a strong commitment to quality and operational excellence.

• Customer-focused and professional when representing NOV.

• Strong practical problem-solving and fault-finding mindset.

• Self-driven and able to take ownership of technical issues through to resolution.

• Collaborative and willing to support colleagues in the field and remotely.

• Flexible and adaptable to changing customer requirements, locations and work scopes.