Email Deliverability Specialist

Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch. Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA - from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins. The Role Email Deliverability Specialist is the infrastructure backbone of Belkins' outreach engine. You own the health of email domains and mailboxes across multiple client projects simultaneously - monitoring reputation signals every day, running warmup, setting up email sequences, and ensuring every email lands in the inbox, not the spam folder. This is a technical, systematic role with real ownership . You're not assisting - you're the decision-maker for domain infrastructure on every project you run. Your work directly determines whether our clients' email outreach campaigns succeed or fail. What You'll Be Doing - Monitor domain reputation and mailbox health across 10–12 client projects daily, identifying signal drops before they become incidents - Run warmup and counter-measures when reputation deteriorates — including manual warmup, spam recovery, and pacing adjustments - Set up email sequences end-to-end in Reply.io and Instantly: template setting, lead loading, scheduling, step configuration, and pacing - Diagnose deliverability issues (bounce codes, DMARC failures, blacklistings, content flags) — trace root causes across domain reputation data, spam placement signals, and reply rate trends, and resolve independently before escalating - Configure DNS infrastructure from scratch: SPF, DKIM, DMARC records, Custom Tracking Domains - Verify email templates against spam trigger patterns and content hygiene standards before launch What You Bring - Hands-on experience with domain warmup, email reputation monitoring, and bounce log analysis - Working knowledge of DNS records: SPF, DKIM, DMARC setup - Experience with outreach platforms: (we use Reply.io, Smartlead, Lemlist), or a comparable tool - A systematic daily process you can describe without prompting - you build checklists, not react to fires - Resilience to change: at Belkins, processes evolve regularly, and this role evolves with them - English: Intermediate+ written (you'll communicate with clients and global teammates in text) Nice to have: - Background in technical support at a domain registrar or email platform support - Experience with deliverability analytics tools: Folderly, EmailGuard, MailReach, Glockapp, PlusVibe.ai - Understanding of cold outreach sequence logic and lead-to-send workflows What's Special About Working at Belkins - Your own tool. You'll work daily with Folderly - a deliverability platform built in-house at Belkins. It's your instrument, and you know the team that built it. - Flexible schedule. Our team defines its own hours within business-hours availability. No one checks when you log in - they check what you ship. - Clear growth path. Junior → Middle → Senior, with a transparent skill matrix, regular performance reviews, and compensation that moves with your level - not with company mood. - A team that stays. Average tenure on this team is 3+ years. People join and build careers here. - AI-powered future. We're investing heavily in automation. By the time you hit your stride, some of the most repetitive parts of setup will be handled by AI - giving you more time for the work that actually requires expertise. And everything in the standard Belkins package below. You're Our Kind of Person If You - Can walk through your daily monitoring routine without being asked - you own your process - Move from "something's off" to "here's what I found and here's my fix" without waiting for direction - Stay steady when processes change - and they will, because Belkins is always moving - Are genuinely curious about how email infrastructure works at a technical level: DNS, ISP behavior, spam filter logic - Want more depth and ownership than your current role gives you - whether you're coming from technical support, domain administration, or outreach operations What to Expect in Our Process 1 - Screening Call (30 min) - with our recruiter: your background, English level, motivation, and how you run your daily work 2 - Practical Test (async, ~60–90 min) - a hands-on task related to domain diagnostics or sequence setup 3 - Technical Interview (60 min) - with our Head of Delivery Ops and Senior EDS: a deep dive into your real technical experience and how you handle live situations 4 - Head & Culture Interview (45–60 min) - a final conversation with company leadership to confirm mutual fit If you're ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you! At Belkins, we care deeply about our team members, and we prove it through: Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused. Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp. Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being. Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. Global Sync: We align with U.S. holidays to keep our global teams in sync. Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.