Email Marketing Coordinator

Our client is hiring an Email Marketing Coordinator to own day-to-day Klaviyo operations. This is an execution role, not a strategy role. You will build and send campaigns, keep segments accurate, manage send logic, and report on results. Strategy is set by the marketing leadership team. Your job is to carry it out cleanly and catch problems before anyone else sees them.

The right person takes pride in precision. You treat every send as if one wrong segment could upset a real customer, because it can. You understand the audience behind the data, not just the platform mechanics. This is a remote role reporting to a Product Manager, with meaningful daily overlap with US Eastern time hours.

Need to have qualifications

• 3 to 6 years of hands-on email marketing experience, with direct ownership of a Klaviyo account (not oversight of someone else running it)
• Deep working knowledge of Klaviyo segmentation, flows, campaigns, and send logic
• A track record of catching errors on your own before a send goes out, including segment logic, personalization, links, and timing
• Sound judgment about audience sensitivity, knowing when a message, offer, or timing could land badly with a specific segment
• Experience building and owning regular email performance reports in Klaviyo
• Comfort with AI tools as part of daily production work
• Experience with Klaviyo and Slack integrations
• Strong written English and clear, prompt communication
• Meaningful daily overlap with US Eastern time hours (some flexibility available)
• A genuine preference for execution work. This role does not lead into a strategy track, and it suits someone who wants to master the craft of running email well

Nice to have

• Experience building pre-send QA checklists or review processes
• Working knowledge of deliverability basics such as list hygiene, suppression, and sender reputation
• Experience with SMS in Klaviyo
• Experience working inside a multi-layer approval chain where accuracy matters more than speed

Responsibilities

• Own day-to-day Klaviyo operations, including building, scheduling, and sending campaigns and flows
• Build and maintain accurate segments, and check segment logic before every send
• Manage send logic, including timing, exclusions, suppression, and frequency
• Run a thorough pre-send review so errors are caught before they reach the marketing leads
• Flag any message, offer, or timing that could land badly with a sensitive audience
• Own email analytics and deliver regular performance reports to the Product Manager and marketing leadership
• Keep Klaviyo and Slack integrations running and use AI tools to speed up production
• Carry out the email strategy set by leadership, and raise observations from the data without driving strategic changes