Employee Data Coordinator

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description

The Employee Data Coordinator is responsible for processing employee-related transactions and maintaining accurate records throughout the employee lifecycle. This role supports a high-volume workflow environment by entering, validating, and updating information across multiple systems while ensuring accuracy, timeliness, and compliance with established procedures. The Employee Data Coordinator works with internal teams to gather required information, track requests, and maintain data integrity.

Key Responsibilities

• Process onboarding, offboarding, and employee change transactions in accordance with established procedures.
• Review, verify, and enter employee data into internal systems with a high degree of accuracy.
• Monitor and manage workflow queues, ensuring requests are completed within designated timelines.
• Complete and submit service requests through ServiceNow, email, and other workflow management systems.
• Validate information received from internal stakeholders and follow up on missing or incomplete documentation.
• Track and maintain records related to employee status changes, equipment requests, and organizational updates.
• Support high-volume projects, including internship programs, analyst programs, and large-scale onboarding initiatives.
• Perform quality checks to ensure data accuracy, consistency, and compliance with internal standards.
• Maintain confidential records and handle sensitive information with discretion.

Qualifications and Requirements

• Previous experience in data entry, transaction processing, records administration, operations support, or administrative coordination.
• Strong attention to detail with a demonstrated commitment to accuracy and quality.
• Ability to process high volumes of work while meeting deadlines in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Experience working with ticketing systems, workflow tools, or databases preferred.
• Strong organizational and time-management skills.
• Ability to follow documented procedures and accurately execute tasks with minimal supervision.
• Comfortable reviewing, validating, and maintaining confidential information.
• Dependable, accountable, and highly detail-oriented.

The Compensation range for this role is 25.00 to 29.00 CAD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

About Us

Respect

We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions.

Accountability

We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community.

Collaboration

We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment.

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