Employee Experience Specialist

275 E Rivulon Blvd Ste 106
Gilbert, Arizona 85927

Employee Experience Specialist

Position Summary

The Employee Experience Specialist supports new hires across the country and help deliver a smooth onboarding experience. This role will coordinate pre-hire requirements, track background screenings, maintain accurate records, and serve as a resource for new hires by answering questions and helping resolve onboarding needs.

Responsibilities

• Coordinate and complete new hire onboarding in Workday, ensuring all information and required steps are accurate and completed timely.
• Manage pre-employment screening requirements through completion, including background checks, MVRs, and drug screenings.
• Monitor onboarding activity and follow up on outstanding items to ensure new hires are ready for their first day.
• Serve as a resource for new hires, responding to questions and helping resolve onboarding-related needs.
• Support a positive and consistent employee experience throughout the onboarding process by providing timely communication, guidance, and support to new hires.
• Maintain accurate and timely records in Workday and other HR systems.
• Communicate and partner with hiring leaders, new hires, recruiters, and People Operations to support a seamless onboarding experience.
• Monitor and action onboarding items and requests in Workday, ensuring issues are addressed and escalated as needed.
• Track hiring and onboarding metrics and provide reporting and administrative support based on business and regional needs.
• Identify and communicate onboarding issues or process gaps and partner with the appropriate teams to resolve them.
• Identify onboarding and employee experience opportunities and partner with the appropriate teams to improve processes and resolve issues.

Qualifications and Requirements

• 3+ years of experience in recruiting coordination, HR, employee onboarding, or a related field.
• Experience managing multiple tasks and deadlines in a fast-paced environment with shifting priorities.
• Experience building effective working relationships and collaborate with Recruiting, People Operations, hiring leaders, and new hires.
• Proficiency with ATS and HRIS systems, with experience working in Workday preferred.
• Excellent written and verbal communication skills, with the ability to provide responsive and professional support to new hires and internal partners.
• Strong organizational skills and attention to detail, with the ability to manage sensitive and confidential employee information.
  

Why Work for EcoShield Pest Solutions?

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.

EcoShield Pest Solutions is proud to offer competitive pay and full benefits!

• Weekly Pay – get paid every Friday!
• Paid sick and vacation time along with 10 company-paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends and family.

Physical Demands and Working Requirements  

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions. 

• Requires prolonged periods of sitting at a desk or workstation 
• Frequent use of hands and fingers for typing and using a computer mouse
• Occasionally lift and carry office materials or supplies up to 25 pounds    
• Requires clear vision for reading documents, computer screens, and other office materials    
• Work is inside a climate-controlled office with quiet to moderate noise level 

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position. 

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.

About Us

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.

What We Offer

At EcoShield, we invest in our people because they’re the driving force behind everything we do. You’ll have access to benefits that support your health, protect your financial future, and help you grow—both personally and professionally. We’re committed to providing resources that make life easier, so you can focus on doing your best work and building a meaningful career. When you join EcoShield, you’re not just getting a job—you’re gaining support for the life you’re building.

• Comprehensive Health Coverage – Medical, dental, and vision plans designed to fit your needs
• Financial Well-Being – 401(k) with company match to help you plan for the future
• Health Savings Options – HSA plans with tax advantages to maximize your healthcare dollars
• Income Protection – Short- and long-term disability and life insurance options
• Wellness & Mental Health Support – Employee Assistance Program and wellness resources
• Flexible Care Access – Virtual care options for convenient, on-demand support
• Growth & Stability – A company that invests in your long-term success