Employment Law Assistant Case Manager

The Assistant Case Manager – California Employment Law provides administrative, client coordination, and case management support to attorneys and senior case managers handling employment law matters under California state and applicable federal employment laws.

This position assists with managing employment-related claims from initial client intake through case development and resolution. Responsibilities include gathering client information, collecting supporting documentation, maintaining case files, coordinating client communications, monitoring deadlines, preparing case summaries, and assisting attorneys with case preparation.

The ideal candidate has strong organizational and communication skills, an understanding of California employment law, and the ability to handle confidential and sensitive employee-related matters with professionalism.

2. KEY RESPONSIBILITIES
A. Client Intake and Case Opening
Assist with initial client intake for potential employment law claims.
Collect relevant information regarding workplace disputes, termination, discrimination, harassment, retaliation, and wage-related complaints.
Conduct preliminary fact gathering using approved intake questionnaires and procedures.
Obtain employment history, employer details, dates of employment, and relevant incident information.
Identify missing information and follow up with clients for additional details.
Create and maintain accurate electronic client and case records.
Escalate potential conflicts of interest and urgent legal concerns to the appropriate attorney or supervisor.
B. Employment Law Case Management
Assist in managing employment law cases throughout the case lifecycle.
Maintain organized and updated electronic case files.
Track case developments, internal deadlines, appointments, and follow-up requirements.
Monitor case progress and provide timely updates to senior case managers.
Prepare case timelines, incident summaries, and documentation checklists.
Coordinate the collection of relevant evidence and supporting records.
Ensure all case information is properly documented and accessible to authorized team members.
C. California Employment Law Case Support
Assist with cases involving California employment laws and regulations, including:

Wrongful termination and unlawful dismissal.
Workplace discrimination under the California Fair Employment and Housing Act (FEHA).
Workplace harassment and hostile work environment claims.
Retaliation and whistleblower protection claims.
Unpaid wages and minimum wage violations.
Overtime and meal and rest break violations.
Employee misclassification and independent contractor disputes.
Unpaid commissions, bonuses, and other compensation disputes.
Final paycheck and waiting-time penalty claims.
Failure to reimburse necessary business expenses.
Family and medical leave rights.
Disability accommodation and interactive process issues.
Pregnancy disability leave.
Workplace safety and protected employee complaints.
Severance agreements and employment contract disputes.
D. Document Collection and Evidence Management
Request and collect employment-related documents from clients.
Organize employment contracts, offer letters, employee handbooks, and termination notices.
Collect pay stubs, timesheets, payroll records, and compensation statements.
Organize emails, text messages, photographs, and other relevant communications.
Maintain chronological records of workplace incidents.
Assist in preparing evidence folders and document packages for attorney review.
Identify missing or inconsistent information and request clarification.
Ensure documents are properly labeled, uploaded, and securely maintained.
E. Client Communication and Follow-Up
Serve as a primary administrative point of contact for assigned clients.
Communicate professionally through email, telephone, and approved communication platforms.
Provide routine case status updates based on attorney-approved information.
Follow up on outstanding documentation and client requests.
Coordinate client meetings, consultations, and case review appointments.
Document all client communications in the case management system.
Maintain empathetic, professional, and confidential client relationships.
Escalate complaints, sensitive concerns, and urgent client communications.
F. Attorney and Legal Team Support
Assist attorneys and senior case managers with case preparation.
Prepare preliminary case summaries and factual chronologies.
Conduct basic legal research on California employment law using approved resources and attorney direction.
Assist in preparing routine correspondence and document requests.
Organize supporting documents for attorney review.
Coordinate administrative requirements for filings, hearings, depositions, and legal proceedings under attorney supervision.
Monitor assigned action items and communicate pending tasks to the legal team.
Assist with preparing settlement-related documentation and case materials for attorney review.
G. Deadline and Compliance Monitoring
Track important case deadlines and internal follow-up dates.
Flag potential statute of limitations concerns for immediate attorney review.
Monitor relevant administrative deadlines involving agencies such as the California Civil Rights Department (CRD) and the California Labor Commissioner's Office.
Maintain accurate case notes and activity logs.
Follow firm procedures for document retention and confidentiality.
Handle personally identifiable information and sensitive employment records securely.
Ensure all administrative work complies with applicable company policies and legal team procedures.

Skills

Strong organizational and communication skills, understanding of California employment law, and ability to handle confidential and sensitive employee-related matters with professionalism.