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Endpoint Service Desk Engineering Lead (DW26061340PL)
- Hiring from
- United States
- Work type
- Hybrid
- Posted
- Sep 24, 2026
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Job Description
GTSC and its Datawiz business unit seeks an Endpoint Service Desk Engineering Lead.
~~~ This position is pending task order award. ~~~
Clearance Requirement
- Active Top
Secret (TS) security clearance
Location: This is a local remote position in the metropolitan Washington DC area. There will be occasion when you are asked to perform some work onsite or to meet with other team members.
Mission
This is not a Tier 1 help desk role. The position is focused on engineering, automation, and enterprise endpoint management, including imaging, patching, configuration control, and remediation across Windows and macOS environments.
The selected candidate will serve as a primary engineering lead supporting secure endpoint operations, lifecycle management, and compliance-driven IT services.
Education: Expertise matters. There is no degree requirement.
Requirements
- Minimum 8 years of IT,
endpoint, or cybersecurity experience
- Minimum 6 years
performing engineering functions
Responsibilities
- Lead enterprise
endpoint engineering across:
- Windows and
macOS device environments
- Own full device
lifecycle:
- Imaging,
provisioning, patching, configuration, remediation
- Implement and
maintain endpoint tool stack, including:
- Intune,
Autopilot, JAMF, Ivanti, KACE
- Develop and
execute:
- Automated
deployment and configuration controls
- Patch
validation and rollback procedures
- Support secure
baseline enforcement and compliance tracking
- Maintain
engineering documentation, including:
- Runbooks
- SOPs
- remediation
workflows
- Support
escalation and resolution of complex engineering issues
- Collaborate
with DevSecOps, cybersecurity, and program management teams
Successful Applicants
Within your resume and in interview, strongly demonstrate that you are capable of leading engineering, automation, and enterprise endpoint management, including imaging, patching, configuration control, and remediation across Windows and macOS environments.
Background Investigation Requirements
- Must be a U.S. Citizen.
- Must be eligible to obtain and maintain a Public Trust clearance.
- Must successfully complete the required background investigation and security training.
Benefits
Benefits:
- Medical
- Dental
- Vision
- Flexible Spending
Account
- Health
Savings Account
- Life
and AD&D
- Short-Term
Disability
- Long-Term
Disability
- 401(k)
- Tuition
Assistance
- Paid
Time Off
GTSC
is proud to be an equal opportunity employer, committed to
recruiting, hiring, and promoting qualified people of all
backgrounds, regardless of sex; race; color; creed; national
origin; religion; age; marital status; pregnancy; physical,
mental or sensory disability; sexual orientation; gender
identity or any other basis protected by federal, state or
local law. Learn more about your EEO rights as an
applicant.
GTSC
is committed to working with and providing reasonable
accommodation to applicants with physical and mental
disabilities.
Employment in this
position is contingent upon the successful completion of a
background check. Depending on the nature of the job duties or
requirements set forth by our government clients, additional
screenings such as drug testing and/or credit checks may be
required. These checks are conducted in accordance with all
applicable federal, state, and local laws.
GTSC-Talent Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.