Endur Senior Associate - Product Manager

Location: Onsite / Remote – Abu Dhabi

Work: In Office

Years of experience: 4-8 Years of experience

Contract: Permanent / Full-Time

UAE Residence Visa: Yes

UAE Health Insurance: Yes

As a Product Manager, you will collaborate with clients and our engineering & product

teams in the energy and commodities trading space, driving transformation by

understanding business and end-customer needs and continuously deliver value

through rapid release cycles and iterative feedback.

Responsibilities

Your Impact:

Role Purpose: Supports Senior BAs and delivery teams by documenting requirements,

processes and test cases for Endur and surrounding systems, while building domain

expertise.

• Capture and refine requirements into user stories, use cases and process

diagrams.

• Assist in preparing test scenarios and UAT packs with clear acceptance criteria.

• Support data and configuration analysis under guidance from senior team

members.

• Maintain documentation repositories for their domain (process flows, FAQs,

SOPs).

Qualifications

Your Skills and Experience:

Must Have skills:

• 4–7 years of Endur support experience; strong SQL and log analysis skills;

understanding of commodity trading lifecycle; ITIL knowledge; strong

stakeholder communication

• Hands-on Endur (OpenLink) experience is mandatory for success in Client's

environment.

• Basic understanding of trading or financial products.

• Strong documentation and communication skills.

Good to have skill:

• Exposure to Endur or other CTRM platforms.

• Familiarity with Agile practices and tools (Jira, Confluence).• Any BA-focused training or coursework.

Set yourself apart with:

• Examples of clear documentation or analysis that unblocked senior

stakeholders.

• Demonstrated initiative in learning trading or CTRM concepts.

Equal Opportunity, Diversity, Equity & Inclusion at Trust Technical Services

At Trust Technical Services, we are deeply committed to fostering a workplace where diversity, equity, and inclusion (DEI) are part of our daily culture and decision-making. Guided by the principles of fairness outlined in UAE Labour Law and the UAE’s Diversity and Inclusion Strategy, we ensure that every employee and applicant is treated with dignity, respect, and impartiality.

We believe that the strength of our organization lies in the richness of our people — their ideas, cultures, and backgrounds. We actively encourage applications from all qualified individuals, regardless of gender, age, nationality, religion, disability, or cultural background. Our recruitment and employment decisions are based solely on merit, competence, and alignment with our organizational values and business needs.

Trust Technical Services is proud to support the UAE’s vision for gender balance, equal opportunity, and inclusive economic participation. We promote equitable access to career growth, training, and leadership opportunities for all employees, ensuring that every team member can contribute to our success and feel empowered to reach their full potential.

Together, we aim to build an environment where everyone feels respected, valued, and inspired to innovate — because inclusion isn’t just policy, it’s who we are.