Energy Supply Software Configuration Analyst

About:

• Location: Jackson, MI (hybrid)

• 12-month contract

The Role:

• If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you.

• Join our team and become part of a company full of exciting opportunities.

• We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.

Duties:

• Partner with Energy Supply business clients and Information Technology teams to identify, define, and document business requirements, objectives, and system solutions.

• Analyze business processes and translate requirements into functional specifications, user stories, use cases, process flows, and configuration designs.

• Configure, implement, maintain, and support Commercial Off-The-Shelf (COTS) applications including Oracle Primavera P6, Oracle Unifier, Hitachi Energy eSOMS, Pandell Land Property Management, and other enterprise systems.

• Support all phases of system implementation, including configuration, installation, testing, deployment, and post-production support.

• Develop and maintain application configuration settings, system documentation, process documentation, and technical artifacts.

• Collaborate with business and technical teams to evaluate system enhancements, identify improvement opportunities, and recommend technology solutions.

• Create test strategies, test scenarios, test cases, and test data to validate system functionality and business requirements.

• Execute manual and automated testing activities, including implementation and maintenance of automated testing solutions using Worksoft.

• Support Agile and Scrum delivery methodologies by participating in backlog management, sprint planning, user story refinement, and solution delivery activities.

• Monitor and manage project and support activities through adherence to risk, issue, change request, defect tracking, and governance processes.

• Perform data analysis, data mapping, reconciliation, and reporting activities to support business operations and system integrations.

• Support integration efforts between enterprise applications and related business systems.

• Develop presentations, reports, and leadership communications regarding project status, system capabilities, and business outcomes.

• Utilize Lean principles, reporting metrics, and business case analysis to help ensure technology solutions deliver measurable business value and return on investment.

• Provide end-user support, training, and knowledge transfer for supported software applications and field technology solutions.

• Leverage Microsoft Copilot and other productivity tools to improve efficiency, documentation quality, and delivery effectiveness.

Qualifications:

• Minimum 5 years of experience in Information Technology, Business Systems Analysis, Application Support, or related technical disciplines.

• Minimum 3 years of experience supporting Oracle Primavera P6, Oracle Unifier, or similar enterprise project and construction management software platforms.

• Strong experience gathering business requirements and developing functional documentation.

• Experience creating user stories, use cases, business process documentation, and system requirement specifications.

• Strong understanding of enterprise application configuration, implementation, and support processes.

• Knowledge of on-premise, cloud-hosted, and Software-as-a-Service (SaaS) environments.

• Experience with software testing methodologies, test planning, test execution, defect management, and test automation.

• Working knowledge of Worksoft or comparable test automation tools.

• Experience with Agile and Scrum methodologies and Microsoft Azure DevOps (ADO).

• Strong data analysis, data mapping, and information management skills.

• Knowledge of application integration concepts and enterprise system interfaces.

• Experience with risk, issue, change request, and defect management processes.

• Strong analytical, problem-solving, and critical-thinking skills.

• Excellent verbal and written communication skills with the ability to communicate technical concepts to both technical and non-technical audiences.

• Strong facilitation, stakeholder management, and client relationship skills.

• Ability to work independently and collaboratively in a cross-functional team environment.

• Proficiency with Microsoft Office Suite and SharePoint.

Preferred Qualifications:

• Experience with Pandell Land Property Management.

• Experience with Hitachi Energy eSOMS.

• Experience supporting field devices and associated software solutions.

• Understanding of Lean principles and continuous improvement methodologies.

• Experience developing business reports, dashboards, and performance metrics.

• Experience within the utility, energy, or regulated industry environment.