Engagement Manager

Engagement Managers work with clients to ensure the success of their campaigns.

We’re looking for a roll-up-your sleeves Engagement Manager who wants to provide world-class client concierge services to our clients.

Would you describe yourself as:

• An independent problem solver who can work alongside a team as needed?
• Professionally social and can turn it “on” when working with a client?
• Driven by an internal high sense of urgency both personally and professionally?
• Meticulous, thorough and constantly organizing all things in your path?

If you said “yes” to all of the above, then we’re looking for YOU! We’re looking for young professionals who are interested in contributing their skillset to a marketing agency with over 30 years of professional experience in the college marketing space.

Responsibilities

• Responding to client queries in a timely and accurate way, via phone, email or chat
• Prepare product or service reports by collecting and analyzing client information
• Coordinate with other departments to resolve client inquiries, and update regarding client changes (ie: promotions)
• Ensures delivery of excellent client service through fast and accurate processing of orders

Salary & Benefits

• Competitive salary for a position in this field.
• Health, dental, and vision insurance.
• Unlimited paid time off.

In order to be considered for the role, please take this internal survey and upload your resume. If you are a fit for the position, we will reach back out!:

https://go.cultureindex.com/s/F7398E0000