Engineer - Customer Identity and Access Management (CIAM)

Engineer - Customer Identity and Access Management (CIAM)

Location: Kraków, Poland 

Working Days: Monday -Friday 

Hybrid work: 2 days in office and 3 days remote  

Working Hours: 9 am-5 pm 

On Call: Rotation 

The Opportunity

​​​

Sysco is hiring a highly skilled Engineer - Customer Identity and Access Management (CIAM) with a strong background in Customer Identity & Access Management (CIAM) solutions, specializing in Okta SSO and MFA. The ideal candidate will bring a minimum of 2 to 4+ years of experience in IAM technologies (Okta, Azure Entra, Identity Governance tools) and will play a critical role in designing, implementing, and supporting IAM solutions. This role requires hands-on expertise, cross-functional collaboration, and strong communication skills to drive secure and seamless identity solutions across the organization.​ This is an ​​individual contributor​ role.

​​Responsibilities:

• ​​Configuring and managing Okta SSO, MFA, lifecycle management, and integration with eCommerce applications

• ​​Designing, implementing, and maintaining CIAM solutions, leveraging Okta for global applications

• ​​Troubleshooting and resolving complex integration issues, ensuring service reliability and minimal disruption to business operations​

• ​​Developing and maintaining technical and project documentation, including architecture diagrams, project plans, status reports, and operational runbooks​

• ​​Serving as the technical SME for integration efforts, translating business and security requirements into effective identity solutions​

• ​​Providing 24X7 On-Call support for CIAM services​

• ​​Managing integration projects for end-to-end, including planning, scoping, resourcing, risk mitigation, stakeholder communication, and on-time delivery

• ​​​Developing custom scripts, customizations and APIs to support business needs​​

Requirements:

• ​​A Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent work experience

• ​​An advanced degree or IAM-related certifications

• ​​2 to 3+ years of experience in IAM technologies with strong hands-on expertise in Okta

• ​Experience in customizations, scripts development, and API development

• ​A proven track record leading IAM integrations involving SaaS, cloud, and on-prem platforms

• ​3+ years of experience with IAM platforms such as SailPoint, ForgeRock, or Azure AD

• ​​3+ years of experience managing or coordinating IT/security projects (Agile, Waterfall, or hybrid environments)

• ​​Okta Certified Professional or Developer​

• ​​Strong hands-on experience with Okta SSO, MFA, adaptive authentication policies, risk-based authentication, and advanced integrations

• ​Proven ability to integrate diverse business applications into CIAM platform

• ​Strong experience with API-based integration and REST API workflows for identity services

• ​Ability to develop and maintain Okta APIs, custom flows, and templates

• ​Experience in implementing risk-based, adaptive, and passwordless authentication solutions

• ​Advanced troubleshooting of issues and strong analytical skills

• ​Working knowledge of other IAM tools​

Benefits: 

  

• Private medical care

• Hybrid working

• Cafeteria platform

• MultiSport card

• Life insurance

• Integration events

• Complimentary coffee and tea available in the office

• Convenient on-site parking for employees

• Modern and well-equipped office with dedicated relaxation and leisure areas, including Xbox and foosball

About Us

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 colleagues, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations. For fiscal year 2022 that ended July 2, 2022, the company generated sales of more than $68 billion. Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.