Engineering Manager - Customer

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market. Location: London - Soho Office / Hybrid (2 days per week in the office Weds & Thurs) Reporting to: Head of Engineering - Customer The Role This role is in the Customer domain - the area that builds and operates the technologies used by our customers to list properties on Rightmove. We primarily use NodeJS and Java (Spring Boot) on Google Cloud Platform. We’re looking for an experienced Engineering Manager to lead one or more of our cross-functional product development teams at Rightmove. You’ll be responsible for building a healthy, high-performing team by enabling others to do their best work, maintaining strong delivery focus, and fostering a culture that reflects our values. Engineering Managers at Rightmove are not just people leaders, but delivery enablers, engineering advocates, and strategic partners to Product Managers. You’ll work collaboratively to ensure teams are focusing on the right things, solving valuable problems, and operating in a sustainable, inclusive way. You’ll have a big impact on the shape of our engineering organisation, playing a key role in how we plan, deliver, grow talent, and scale systems across the business. For a glimpse into the technical make-up of the UKs favourite property portal works, head to our tech blog. What you'll be doing People and Team Development Support the growth of engineers through clear development goals, coaching, feedback, and mentoring. Create a psychologically safe and inclusive environment where people are empowered to do great work and challenge with care. Align career development with team success, ensuring that individuals are stretched and supported in the right ways. Champion our culture, modelling high standards and helping others connect, grow, and thrive. Planning and Delivery Partner with your Product Manager to align priorities, capacity, and scope - creating clear goals and realistic plans. Ensure your team has the right structure, skills, and clarity to deliver consistently and sustainably. Monitor delivery flow, remove blockers, and drive improvements to how the team works (including process, quality, and velocity). Proactively manage risks, make trade-offs where needed, and represent your team in cross-functional planning. Technical Stewardship Ensure the long-term health and maintainability of the systems your team owns. Collaborate with tech leads, architects, and other EMs to share context, resolve dependencies, and improve system design. Encourage good practices around testing, observability, performance, and resilience - ensuring your team owns their systems in production. Hiring and Talent Development Take a leading role in hiring, onboarding, and growing diverse engineering talent. Shape team structure and capabilities over time, based on what the work needs and where people can grow. Support calibration and promotion processes by advocating fairly and clearly for your engineers. Collaboration and Leadership Build a strong partnership with your PM, acting as a united leadership pair who bring clarity and momentum to the team. Translate between technical and business contexts, ensuring stakeholders are informed and aligned. Operate with a broader view - solving local problems, but always in service of organisation-wide outcomes. What we're looking for Prior experience managing software engineers in a product development environment. A strong track record of supporting delivery and improving team ways of working. Confidence in navigating planning, estimation, scope, and stakeholder alignment. A collaborative mindset and ability to build trust across a wide range of people and roles. A calm, thoughtful, and pragmatic approach - especially when the stakes are high or ambiguity is present. A genuine interest in growing others, including coaching, feedback, and performance development. If you’re passionate about creating the conditions for great engineering and excited about building impactful teams that solve real problems, we’d love to hear from you. Our approach to AI At Rightmove, we believe software and product are ultimately people problems, and everything we build aims to improve the lives of others. We see AI as a helpful way to create more space for the human side of our work, from understanding real needs to making sure we are solving the right problems in the right way. There is an expectation that you are proactive in exploring how AI can support your own workflow and productivity, and that you approach it with curiosity and an open mind. About Rightmove Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: We create value… by delivering results and building trust with partners and consumers. We think bigger… by acting with curiosity and setting bold aspirations. We care deeply… by being real, having fun, and valuing diversity. We move together… by being one team - internally collaborative, externally competitive. We make a difference… by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work , we’re clearly doing something right! If all of this has caught your eye, you may well be a Rightmover in the making...... People are the foundation of Rightmove - We’ll help you build a career on it. What we offer Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our Privacy Policy , which explains how we handle and protect your personal information during the recruitment process.