Engineering Product Manager II

C.H. Robinson is seeking an Engineering Product Manager to support our Operational Efficiency & Process Improvement team, helping shape technology solutions that enhance the performance of our proprietary technology platform and deliver value to our global customers. You will partner with software engineers, user experience specialists, quality assurance analysts, and business stakeholders to identify opportunities, define requirements, and deliver impactful product enhancements. You will leverage data and customer insights to prioritize investments, guide product development, and ensure solutions align with business objectives. If you are passionate about solving complex problems, driving continuous improvement, and delivering innovative technology solutions, we encourage you to apply and help transform the future of supply chain technology.

Responsibilities:

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Translate customer, business, and user needs into product requirements and software solutions that deliver measurable business value
• Analyze business processes, identify opportunities for improvement, and leverage data-driven insights to guide product decisions and prioritize enhancements
• Manage and prioritize the product backlog, create user stories and acceptance criteria, and ensure development work aligns with business objectives
• Partner with software engineers, user experience teams, and business stakeholders to deliver high-quality product features that support the product vision and roadmap
• Collaborate on quality assurance, user acceptance testing, and issue resolution activities to ensure successful product launches and ongoing performance
• Create release documentation, training materials, knowledge base content, and product communications to support successful adoption of new features
• Monitor product performance, customer feedback, and industry trends to identify opportunities for continuous improvement and innovation
• Communicate project updates, risks, and delivery milestones to stakeholders, ensuring alignment and transparency throughout the product lifecycle
• Support production incidents by helping diagnose issues, prioritizing resolutions, and collaborating with cross-functional teams to implement effective solutions
• Deliver product demonstrations and presentations to technical and non-technical audiences, showcasing functionality, value, and business impact

Required Qualifications:

• Bachelor’s degree from an accredited college or university or minimum 4 years of equivalent work experience and high school diploma/GED
• 2+ years of engineering product management, business analysis, or industry experience
• Experience working with a team, problem solving, and successfully delivering on a project

Preferred Qualifications:

• Experience shipping large-scale, commercial-grade software (custom-built and off-the-shelf solutions)
• Experience reading and writing analytical queries using SQL, Power BI, or similar tools to support research and analysis
• Experience defining, delivering, or supporting software products that leverage artificial intelligence (AI), or machine learning capabilities within application workflows
• Knowledge of Agile and Software Development Life Cycle (SDLC) methodologies
• Ability to understand technical and non-technical details and bridge the knowledge gap between business and technical teams
• Strong written and verbal communication skills with the ability to collaborate with a global team of peers and stakeholders, facilitate meetings, and balance multiple stakeholder viewpoints
• Ability to manage multiple priorities, effectively organize work, and deliver on commitments
• Learning and growth mindset with openness to giving and receiving feedback
• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• • Prescription drug coverage

  • Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

About Us

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.