Enterprise Account Director - Growth

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia , India , Lithuania, France, Germany and the UK ! We are seeking a high-performing, results-driven Enterprise Sales Director to join our revenue team. In this role, you will be responsible for driving net-new software revenue by selling Bazaarvoice’s suite of enterprise solutions to Fortune 500 Consumer Packaged Goods (CPG), Retail, and E-commerce organizations. You will target senior executive stakeholders—including Chief Marketing Officers, Heads of E-Commerce, Digital Transformation Leaders, and Brand Directors—navigating complex multi-month sales cycles, negotiating high-value annual contracts, and delivering consultative solution selling. What You'll Do: Revenue Generation: Consistently achieve and exceed annual quota by winning new enterprise accounts and expanding strategic footprint within target logos. Pipeline Management: Build, qualify, and manage a robust pipeline of high-value enterprise opportunities using MEDDPICC methodology and Salesforce. Strategic Account Planning: Develop and execute detailed account strategies targeting executive decision-makers across digital marketing, e-commerce, and brand strategy divisions. Consultative Value Selling: Articulate the strategic ROI of Bazaarvoice's platform—demonstrating how user-generated content, customer reviews, social commerce, and influencer networks directly accelerate conversion rates and brand trust. Cross-Functional Leadership: Partner closely with Solutions Consulting, Customer Success, Product Marketing, and Legal teams to deliver compelling value propositions, custom RFPs, and seamless deal closures. Market Intelligence: Stay abreast of retail, CPG, and e-commerce industry trends, competitor landscape, and emerging digital marketing strategies to effectively position Bazaarvoice as a market leader. What You'll Bring: Proven Sales Track Record: 8+ years of enterprise SaaS sales experience with a proven track record of consistently exceeding a $1.5M+ annual quota. E-Commerce & Digital Marketing Expertise: Prior success selling SaaS solutions into CPG brands, enterprise retailers, or digital commerce ecosystems (e.g., Marketing Cloud, E-Commerce platforms, UGC, Influencer Platforms, MarTech). Enterprise Deal Complexity: Demonstrated experience managing complex sales cycles (6–12 months) with contract values ($100k–$500k+ ARR) and negotiating contracts with executive procurement/legal teams. Sales Methodology Fluency: Proficient in structured enterprise sales frameworks such as MEDDPICC , Challenger Selling , or Command of the Message . C-Suite Presence: Superior communication, presentation, and negotiation skills with executive-level presence. Education: Bachelor’s degree in Business, Marketing, or a related field (or equivalent practical experience). #LI-Hybrid #LI-JM1 Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our North America Life Page to meet our regional teams and see what life is like in our local offices. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. As part of our final selection process, the successful candidate will be required to undergo a routine pre-employment background check. This process is strictly conditional upon your prior written consent.