Epic Ambulatory Rehab Analyst

This is a remote position.

Superlanet is seeking an Epic Ambulatory Rehab Analyst to support our client's upcoming Epic Rehab rollout, while also providing ongoing stabilization, troubleshooting, and optimization support for sites that are currently live. This is a fully remote contract role, with an ASAP start through April/May 2027.

The ideal candidate will hold an Epic Rehab certification and have hands-on experience supporting Epic workflows across Physical Therapy (PT), Occupational Therapy (OT), Speech Therapy, and/or other rehabilitation services. Candidates without the formal Rehab certification may also be considered if they have significant hands-on Epic Rehab build and support experience.

Key Responsibilities

• Support the Epic Rehab rollout for Benson/NCCH, including build, configuration, testing, implementation, and go-live activities.
  

• Evaluate and configure Epic workflows supporting Physical Therapy, Occupational Therapy, Speech Therapy, and other rehabilitation services.
  

• Partner with clinical and operational stakeholders to understand current-state workflows and translate requirements into effective Epic solutions.
  

• Perform application build, configuration, testing, validation, and troubleshooting within Epic Rehab and related functionality.
  

• Support integrated testing, user acceptance testing, workflow validation, and go-live readiness.
  

• Provide post-go-live stabilization and optimization support.
  

• Investigate and resolve ongoing application and workflow issues at sites already live on Epic.
  

• Identify opportunities to improve existing Rehab workflows, system configuration, usability, and operational efficiency.
  

• Troubleshoot issues involving documentation, scheduling, orders, charging, clinical workflows, and other Rehab-related functionality.
  

• Coordinate with Epic Ambulatory and other application teams when workflows or issues cross application boundaries.
  

• Develop and maintain appropriate build, testing, workflow, and support documentation.
  

Qualifications

• Hands-on experience supporting Epic Rehab workflows and functionality.
  

• Epic Rehab certification strongly preferred.
  

• Epic Ambulatory certification or significant Ambulatory experience.
  

• Candidates without the certification may be considered with substantial hands-on Epic Rehab implementation, build, and support experience.
  

• Experience supporting rehabilitation workflows such as PT, OT, and/or Speech Therapy.
  

• Strong Epic build, configuration, testing, troubleshooting, and optimization experience.
  

• Experience supporting an Epic implementation, rollout, expansion, or go-live.
  

• Ability to independently investigate and resolve issues within an existing Epic production environment.
  

• Strong understanding of clinical workflows and the ability to translate operational requirements into Epic configuration.
  

• Experience working with clinicians and operational stakeholders in a healthcare environment.
  

• Strong communication, documentation, and problem-solving skills.
  

Preferred Experience

• Previous experience supporting multiple hospitals, clinics, or rehabilitation sites within the same Epic environment.
  

• Experience with Epic Rehab implementations, expansions, or optimization initiatives.
  

• Experience supporting rehabilitation documentation, charging, scheduling, and clinical workflows.
  

• Experience providing remote implementation and production support in a complex health system environment.
  

Benefits