Epic Bridges Analyst

ABOUT US

At e4health, we Empower Better Health. The e4health Team is on a relentless mission to care for those teams who care for others. We bring our passion, ingenuity, and expertise to every engagement. In joining our Team, we want your help to provide our customers with powerful solutions in the pursuit of quality, integrity, clinical and financial value across healthcare.

Our People make the difference. Serving more than 400 hospitals and health systems nationwide for nearly two decades, e4health provides solutions to tackle the toughest problems in healthcare with unmatched technology, mid-revenue cycle, and operational expertise. e4health solutions streamline clinical, financial, and health information data and workflows, optimize coding, quality, and clinical documentation integrity processes, and address health IT operational challenges to deliver material results for healthcare organizations across the country. Learn more about us at www.e4.health.

Position Overview

We are seeking an experienced Epic Bridges Consultant to support a 3–4 months client engagement focused on Epic interface development, integration, connectivity, and SLA build/configuration.

The ideal candidate will have strong hands-on experience with Epic Bridges, interface connectivity, and system integrations, including HL7 messaging and API-based integrations. The resource should also have direct experience building, configuring, and supporting Service Level Agreement (SLA) functionality within the Epic environment.

This is a hands-on technical role requiring someone who can independently perform configuration, interface build, troubleshooting, testing, and integration activities. Candidates should have direct hands-on-keyboard experience rather than experience limited to project oversight or coordination.

Key Responsibilities

• Perform hands-on Epic Bridges build, configuration, and integration activities.
• Build, configure, and support Epic interface connectivity with external systems and third-party applications.
• Develop, modify, and troubleshoot HL7 interfaces and messaging workflows.
• Support API-based integrations and connectivity between Epic and external systems.
• Perform SLA build and configuration activities within the Epic environment.
• Assess existing interface configurations and identify opportunities for enhancements and optimization.
• Troubleshoot interface failures, connectivity issues, message errors, and integration-related problems.
• Support interface testing, validation, and end-to-end integration testing.
• Collaborate with technical teams, application analysts, vendors, and operational stakeholders to support integration requirements.
• Document interface specifications, configuration changes, testing results, and technical workflows.
• Support issue resolution and stabilization of interfaces and integrations.

Required Qualifications

• Demonstrated hands-on experience with Epic Bridges implementation, build, and configuration.
• Direct experience with Epic interface connectivity and integration.
• Strong working knowledge of HL7 messaging standards and interface development.
• Experience supporting API-based integrations and connectivity.
• Hands-on experience with SLA build and configuration.
• Experience troubleshooting interface errors, connectivity issues, and integration failures.
• Ability to translate technical and business requirements into interface configurations and integration solutions.
• Experience performing interface testing, validation, and troubleshooting.
• Strong technical documentation and communication skills.
• Experience supporting complex Epic integration environments.
• Experience integrating Epic with external healthcare applications, vendors, and third-party systems.
• Familiarity with healthcare interoperability standards and integration workflows.
• Experience supporting Epic implementation, optimization, or upgrade initiatives.
• Relevant Epic certification or proficiency, where applicable.

Engagement Expectations

The consultant will serve as a hands-on technical resource throughout the 3–4-month engagement, actively supporting Epic Bridges build, interface configuration, integration, and SLA-related activities.

Important: Candidates whose experience is primarily project management, interface oversight, or requirements gathering without direct Epic Bridges build and configuration experience will not be the ideal fit.

The priority is identifying a resource who has personally performed Epic Bridges build, HL7/API integration, interface connectivity, and SLA configuration and can contribute immediately to the client's technical needs.

401(k) ELIGIBILITY

• e4health offers a retirement benefits package including 401(k) with company match.
• Full-time employees will be eligible to contribute to a 401(k)-retirement account after successfully completing 90 days of employment.
• Part-time employees will be eligible to contribute to a 401(k)-retirement account after completing 250 hours of worktime.

The items listed below pertain to Full-Time Employees only

BENEFITS:

We offer an excellent salary, medical, dental, vision, life, short/long term disability insurance, and PTO policy.

PAY RANGE

Pay range for this position is $DOE

e4health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

At our organization, we believe in the principles of pay transparency to foster a fair and equitable workplace for all employees. In alignment with this commitment, we openly communicate salary ranges, bonus structures, and additional financial benefits associated with each position. We believe that transparency in compensation not only promotes trust and accountability but also helps mitigate wage gaps and biases. By providing clear and comprehensive information about compensation in our job descriptions, we aim to create a transparent and inclusive environment where all employees feel valued and respected. Join us in building a culture of fairness and transparency as we strive for excellence together.

• Hands-on eMPA implementation, build, and configuration experience, ideally including direct hands-on-keyboard work
• Experience with RTE and RTA, requiring hands-on build or modification experience
• Experience with SLA build/configuration
• Experience with Epic Bridges and interface connectivity/integration – HL7 and API