Epic Educational Instance Principal Trainer/Builder

UTHealth Houston is seeking an experienced Epic Educational Instance Principal Trainer/Builder to support the development, maintenance, and growth of our Epic Educational Environment. This role will be responsible for building and maintaining educational workflows, training content, and curriculum that support various schools, including the Cizik School of Nursing, McGovern Medical School, and the McWilliams School of Biomedical Informatics. The principal trainer will support students, faculty, residents, and other academic partners in utilizing the Epic Educational Instance.

The ideal candidate will have extensive Epic experience, including expertise in both training and application build. This individual will collaborate with Epic application teams, academic partners, and training stakeholders to design realistic educational scenarios, maintain training environments, develop training materials, undergo upgrades, and ensure learners have a high-quality Epic learning experience. Experience supporting Epic Educational Environments, training programs, playground environments, or non-production Epic systems is strongly preferred.

Candidates should possess at least four years of Epic-related experience, including a minimum of one year serving as a Principal Trainer, Instructional Designer, Trainer, Analyst, or similar role responsible for curriculum development and end-user education. Strong Epic build knowledge and the ability to translate operational workflows into educational content are essential.

This role will ideally work a hybrid schedule. You may need to teach classes on-site at the simulation lab, so we need someone who can work both remotely and in the office. This role will qualify for all UTHealth Houston benefits.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us, you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Responsible for the ongoing design, development, testing, implementation, and support of training programs associated with, but not limited to any and all assigned modules across the health care system. Creates and maintains course curriculum and supporting training collateral, including classroom and web-based content, the build of training data within the training environments, and executing the train-the-trainer program for credentialed trainers.

Position Key Accountabilities:

• Obtains and maintains expertise in the support and optimization of assigned Epic module(s).
• Assesses educational needs of the individual, enterprise, and community as evidenced by: Identifying and improving training, for both Go-Live and new-hire curriculum. Determining specific training needs and priorities. Prioritizing immediate and long-range needs and determining resource availability
• Plans and develops training curricula for respective application(s) as evidenced by: Building, testing, and maintaining the application training environments. Designing and developing teaching/training materials for presentations/training sessions according to professional and developmental learning needs. Utilizing creativity, adaptability, and knowledge of available resources in key elements of instructional design.
• Reviews Epic's Training Wheels to gain an understanding of the lesson plan matrix development required.
• Provides instruction in application(s) of expertise in various educational offerings, e.g., workshops, core curriculum specialty blocks, general, and unit in-services.
• Responds appropriately to desired and undesired behaviors in class, keeping department managers informed as deemed appropriate.
• Coordinates plans with colleagues and peer trainers to avoid duplication and to maximize value of resources.
• Analyzes data from feedback and participant evaluations for quality improvement monitoring and reporting as evidenced by: Analyzing core curricula to ensure effectiveness and currency to best meet needs of specialized application area(s). Evaluating program content and instruction, including effectiveness and appropriateness of both the educational process and its outcome. Developing and administering tools to measure participant learning aligned with program behavioral objectives; evaluating learning areas. Requesting and utilizing feedback from leadership and educational personnel to evaluate transfer of learning and participant reaction to programs.
• Consults, presents to, and collaborates with project management, application specialists, department leadership, super users, and representatives to ensure information is current, standardized, and in alignment with end users' needs and organizational initiatives.
• Works with analysts and credentialed trainers to create a testing process during upgrades.
• Works collaboratively with education departments and the Learning Management System to disseminate training for EHR content.
• Performs other duties as assigned.

Certification/Skills:

• Superior communication skills, both oral and written, including specific skills such as presentation skills and the ability to communicate complex subjects to non-technical groups.
• Superior customer relations skills, including leading/participating in group sessions and reaching consensus.
• Presentation and facilitation experience is a must, with large and small groups.
• Ability to plan and manage projects of various sizes, including tasks, dependencies, team members, other resources, and timeline.
• Expert in adult learning theory.
• Proficient in at least one eLearning development tool (e.g., Camtasia, Captivate, Storyline).
• Knowledge of e-learning storyboarding/scripting and e-learning technology.
• EPIC Certification by EPIC required

Minimum Education:

Bachelor's Degree in Computer Science, Business, or a related discipline required. May substitute required education with equivalent years of experience beyond the minimum experience requirement.

Minimum Experience:

4 years of experience in a health care-related field required 1 year of experience supporting one or more Epic modules preferred. Experience as principal trainer performing instructional design, training delivery, application implementation(s), etc. as a healthcare provider employee or consultant to healthcare providers required. Large-scale health care systems planning and implementation experience on application software products preferred

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.