Epic Gallery Project Manager

ABOUT US

At e4health, we Empower Better Health. The e4health Team is on a relentless mission to care for those teams who care for others. We bring our passion, ingenuity, and expertise to every engagement. In joining our Team, we want your help to provide our customers with powerful solutions in the pursuit of quality, integrity, clinical and financial value across healthcare.

Our People make the difference. Serving more than 400 hospitals and health systems nationwide for nearly two decades, e4health provides solutions to tackle the toughest problems in healthcare with unmatched technology, mid-revenue cycle, and operational expertise. e4health solutions streamline clinical, financial, and health information data and workflows, optimize coding, quality, and clinical documentation integrity processes, and address health IT operational challenges to deliver material results for healthcare organizations across the country. Learn more about us at www.e4.health.

Position Summary
The Epic Gallery Project Manager will lead the planning, coordination, and execution of Epic Gallery implementations and document management transformation initiatives within healthcare organizations. This role will partner closely with Epic, HIM, IT, clinical, ambulatory, and operational teams to ensure Gallery is configured, integrated, tested, and operationally ready across the enterprise.

The Project Manager will oversee the transition from legacy document management platforms, such as OnBase, to Epic Gallery and will coordinate the critical operational decisions surrounding document types, indexing, fax workflows, workqueues, scanning, ambulatory exceptions, document migration, testing, training, and go-live.

Key Responsibilities

• Lead end-to-end Epic Gallery implementation projects, including planning, execution, testing, deployment, and go-live.
• Develop and maintain detailed project plans, milestones, dependencies, risks, issues, and resource requirements.
• Serve as the primary project liaison between the health system, Epic, HIM, IT, clinical, and operational stakeholders.
• Coordinate Gallery workflow design, including:
• Document types and indexing
• Scanning and indexing workflows
• Fax queues and routing
• Workqueues and exception management
• Ambulatory and specialty-specific workflows
• Document filing and reconciliation
• Legacy document migration
• Facilitate future-state workflow design and identify operational gaps between existing document management processes and Epic Gallery.
• Coordinate technical and operational dependencies with Epic application teams, including HIM, Clinical Applications, Ambulatory, and other impacted teams.
• Lead requirements gathering, workflow validation, design sessions, issue resolution, and decision tracking.
• Coordinate testing strategy and execution, including unit, integrated, workflow, and end-user testing.
• Ensure document types, indexing rules, routing, queues, and downstream workflows are validated before go-live.
• Manage legacy document migration activities, including scope definition, data/document assessment, mapping, validation, reconciliation, and cutover planning.
• Partner with HIM leadership to address scanning, indexing, document quality, incomplete indexing, duplicate documents, and operational workflows.
• Identify project risks and develop mitigation strategies related to document conversion, workflow changes, integrations, staffing, and go-live readiness.
• Coordinate training, communications, readiness assessments, and operational transition activities.
• Lead status meetings, steering committee updates, issue escalation, and executive reporting.
• Manage project scope, timelines, deliverables, resources, and vendor/partner dependencies.
• Develop go-live, cutover, stabilization, and post-production support plans.
• Coordinate post-go-live issue management and optimization activities.

Required Qualifications

• 5+ years of healthcare IT project management experience.
• Experience managing Epic implementation or optimization projects.
• Direct experience with Epic Gallery implementations.
• Experience replacing OnBase or another legacy document management platform with Epic Gallery.
• Experience working within an HIM, document management, clinical documentation, or scanning/indexing environment.
• Strong understanding of healthcare document workflows, including scanning, indexing, faxing, document routing, and electronic medical records.
• Experience coordinating multiple technical and operational teams in a complex health-system environment.
• Demonstrated experience managing project schedules, risks, issues, dependencies, and executive communications.
• Strong understanding of healthcare implementation methodologies and go-live processes.
• Excellent communication, facilitation, organizational, and stakeholder-management skills.

Preferred Qualifications

• Epic certification or experience working directly with Epic application teams.
• HIM, RHIA, RHIT, PMP, or comparable healthcare/project management credentials.
• Experience with Epic document management, scanning/indexing, fax workflows, or related HIM functionality.
• Experience with enterprise document migration and data/document conversion.
• Previous experience leading large health-system Epic implementations or optimization initiatives.

401(k) ELIGIBILITY

e4health offers a retirement benefits package including 401(k) with company match.

• Full-time employees will be eligible to contribute to a 401(k)-retirement account after successfully completing 90 days of employment.
• Part-time employees will be eligible to contribute to a 401(k)-retirement account after completing 250 hours of worktime.

The items listed below pertain to Full-Time Employees only

BENEFITS:

We offer an excellent salary, medical, dental, vision, life, short/long term disability insurance, and PTO policy.

PAY RANGE

Pay range for this position is Negotiable - DOE

e4health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

At our organization, we believe in the principles of pay transparency to foster a fair and equitable workplace for all employees. In alignment with this commitment, we openly communicate salary ranges, bonus structures, and additional financial benefits associated with each position. We believe that transparency in compensation not only promotes trust and accountability but also helps mitigate wage gaps and biases. By providing clear and comprehensive information about compensation in our job descriptions, we aim to create a transparent and inclusive environment where all employees feel valued and respected. Join us in building a culture of fairness and transparency as we strive for excellence together.