Job Description This is a remote position. Superlanet is exclusively seeking an Epic Patient Access & Digital Engagement Analyst for our East Coast-based healthcare organization. This is a remote, 6-month contract opportunity (with potential for conversion or extension) supporting a large-scale Epic implementation across multiple community health centers. Candidates must reside on the East Coast and be available for monthly onsite travel. The ideal candidate will bring strong expertise across Patient Access and Digital Front Door workflows, including hands-on experience with Cadence, Prelude, MyChart, Campaigns (Cheers CRM), and Hello World. This individual will help drive patient engagement, self-service adoption, scheduling optimization, and outreach initiatives in preparation for a November Epic go-live. Responsibilities Build, configure, and support Epic workflows within Cadence, Prelude, MyChart, Campaigns (Cheers CRM), and Hello World Configure and optimize MyChart functionality, including: Online scheduling Appointment reminders Patient messaging Self-arrival and self-check-in Digital registration Support patient outreach and engagement initiatives through Campaigns (Cheers CRM) and Hello World. Partner with operational and clinical teams to improve patient access workflows. Participate in design sessions, testing, training, go-live readiness, and post-go-live support. Troubleshoot issues and recommend workflow improvements. Required Qualifications Epic Certified in Cadence Epic Certified in Prelude Epic Certified in MyChart Epic Certified in Campaigns (Cheers CRM) Epic Hello World Badge 3+ years of Epic Patient Access build and support experience. Experience supporting scheduling, registration, insurance verification, referrals, and digital patient engagement workflows. Previous Epic implementation, optimization, or go-live experience. Preferred Qualifications Epic Security Certification Real-Time Eligibility Certification Welcome experience Referrals & Authorizations Certification Community Connect experience FQHC or Community Health Center experience Multi-site Epic implementation experience Benefits Pay rate based on qualifications and experience $80.00 - $90.00/hr + Superlanet is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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