Epic Patient Access Analyst (Cadence/Prelude/Referrals)

This is a remote position.

Superlanet is seeking an experienced Epic Patient Access Analyst with strong expertise in Epic Cadence, Prelude, Guided Scheduling, and Referrals to support our healthcare client in Texas. This role will focus on optimizing patient scheduling, registration, referral management, and workqueue workflows to improve operational efficiency and the overall patient experience.

The ideal candidate brings hands-on Epic build and configuration experience, particularly in Guided Scheduling, Workqueue Management, Referral Triage, and Registration Workflows and Checklists.

This is a primarily remote, direct-hire opportunity requiring quarterly onsite travel for meetings, project milestones, and go-live support.

Key Responsibilities

• Guided Scheduling: Design, build, configure, and optimize Epic Cadence Guided Scheduling workflows, including Decision Trees, visit types, scheduling rules, and provider scheduling logic.
  

• Workqueue Management: Build, configure, maintain, and optimize Epic Patient Access workqueues, including routing rules, filters, prioritization, and workflow automation.
  

• Referral Triage: Configure and support Epic Referrals workflows, including referral triage, routing, status management, specialty-specific workflows, and scheduling integration.
  

• Registration Workflows & Checklists: Design, build, and maintain Epic Prelude registration workflows, checklists, required fields, and validation processes to support accurate patient registration.
  

• Support and optimize integrated patient access workflows across Epic Cadence, Prelude, and Referrals.
  

• Partner with Patient Access operations, clinical stakeholders, Revenue Cycle leadership, and IT teams to identify workflow improvements and implement enhancements.
  

• Troubleshoot application issues, perform root cause analysis, and provide ongoing production support.
  

• Develop and execute test plans, validation scripts, and integrated testing for enhancements, upgrades, and new functionality.
  

• Support Epic upgrades, implementation initiatives, workflow optimization, and change management activities.
  

Required Qualifications

• Active Epic Cadence and Prelude certifications.
  

• Minimum 3 years of hands-on Epic Patient Access analyst experience, including application build, configuration, testing, implementation, and production support.
  

• Demonstrated experience building and maintaining Epic Guided Scheduling and Decision Trees.
  

• Hands-on experience configuring and optimizing Patient Access workqueues, including routing rules and workflow management.
  

• Experience supporting Epic Referral Triage, including referral routing, configuration, and scheduling coordination.
  

• Strong experience configuring Epic Prelude registration workflows and checklists.
  

• Ability to independently troubleshoot complex Epic Patient Access issues and implement workflow improvements.
  

• Strong communication skills and experience collaborating with clinical, operational, and technical stakeholders.
  

• Bachelor's degree in Information Technology, Computer Science, Healthcare Administration, or a related field, or equivalent experience.
  

Preferred Qualifications

• Epic Referrals & Authorizations Certification.
  

• Epic Decision Trees Badge.
  

• Epic Grand Central Certification.
  

• Epic Real-Time Eligibility (RTE) Certification or hands-on experience.
  

• Experience supporting integrated Cadence, Prelude, and Referrals workflows in a complex healthcare environment.
  

• Experience with new implementations, system optimization, and go-live support.
  

Benefits