Equine Claims Specialist

Equine Claims Specialist About HDI Global Insurance Company HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. We are a wholly owned subsidiary of HDI Global SE, which manages the industrial lines division of the Talanx Group. Our broad and flexible portfolio of products and services, combined with our international network of local insurers in more than 150 countries, allows us to offer a wide range of domestic and global insurance solutions for U.S.-based multinational companies. Position Overview The Equine Claims Specialist is responsible for handling complex, high-value claims involving equine mortality, infertility, theft, transit, and related coverages. This role requires technical claims expertise, familiarity with veterinary and equine industry practices, and the ability to resolve sensitive, high-profile matters with professionalism. Key Responsibilities: Conduct thorough claim evaluations by gathering and analyzing relevant information, enabling timely and accurate resolution. Make informed decisions within established authority levels while proactively identifying potential issues. Ensure accurate system data and documentation through the consistent collection, analysis, and summarization of claim information. Drafts coverage letters and manages litigation, mediations, and arbitrations as needed. Collaborate with customers and agents to address inquiries, resolve issues, and maintain strong relationships while delivering a high level of customer service. Ensures compliance with company procedures, regulatory requirements, and jurisdictional laws. Serves as a primary contact for policyholders, brokers, reinsurers, and underwriters, providing clear communication and guidance. Collaborates with underwriting to share claims insights and emerging trends. Qualifications and Experience: Strong knowledge of equine/bloodstock insurance (mortality, infertility, transit, theft). 3+ years of claims handling experience, preferably within specialty lines. Ability to interpret complex veterinary and medical documentation. Excellent communication, organizational, and customer service skills. Proficiency in Microsoft Office and electronic claim systems. Willingness to travel domestically and internationally as needed. Attention All Applicants: Please use the following link to read HDI's California Personnel Privacy Notice: California Personnel Privacy Notice. Compensation and Benefits: Base salary range for this position is $60,000–$70,000 plus eligibility for a performance-based annual bonus. Actual compensation will be based on experience, education, and geographic location. We offer a competitive benefits package, including: 401(k) with company match, Paid Time Off, Sick Leave, Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident & Critical Illness Insurance, Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits. Additional Information: HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Applicants must be legally authorized to work in the United States. Recruitment Agencies: All resumes submitted without prior HR authorization will be considered unsolicited. HDI Global Insurance Company participates in E-Verify. Employment is contingent upon successful completion of a background check and drug screen. Testing will be conducted in compliance with applicable state and local laws.