Equipment Coordination Specialist, Dental

JOB OVERVIEW:

The Equipment Coordination Specialist will be responsible for managing the post-order procurement process for dental equipment and supplies and ensuring the team is tracking toward the quarterly/annual Risk and Opportunity (RO) targets. This role supports the respective district(s) by ensuring installations are coordinated internally and externally in accordance with our policies and procedures to facilitate the timely delivery and installation of dental equipment.

KEY RESPONSIBILITIES:

• Manages the entire district installation process by working with the District Managers and Sales Representatives to determine appropriate installation dates and ensure all projects are current and on track with quarterly/annual RO. Leads the coordination of any installation date changes that may occur during the planning process.
• Ensures all preparation is completed prior to the start of weekly Equipment Planning Meetings (EPMs), including scheduling customers; inputting current estimated shipping details and notes into internal software systems; daily/weekly adjustment of projected installation dates; manages the solutioning of credit issues; validates ‘Order Terms’ compliance prior to installation; and works directly with 3PL (or respective Henry Schein facilities) to ensure equipment is staged for delivery.
• In conjunction with the District Manager, prepares for and leads all EPM for respective assigned district(s) to ensure equipment racking/anticipated arrivals and customer scheduling are transparent and seamless throughout the last-mile portion of the installation process.
• Completes daily invoicing per order terms upon delivery/installation of equipment, including ensuring all credit and financial approvals are in place, and handles escalations as required.
• Manages the entire equipment return process by ensuring equipment is received at the appropriate Henry Schein facility. Proactively vets the entire approval process based on the value and age of the equipment by ensuring all approval levels have been obtained. Handles escalations to ensure the return process is properly executed.
• Processes all orders submitted by Sales as delayed deliveries and validates that delayed deliveries meet all financial documentation requirements. As delayed deliveries come due, ensures documentation is prepared and completed prior to quarter end.
• Communicates directly with Equipment Specialists on a weekly basis to ensure alignment with order status and forecasted projections/commitments.
• Ensures orders that were approved on an exception basis for RPOs have credit approval in place no later than 30 days before the projected installation date.
• Collaborates daily with the respective Installation Manager to discuss the installation schedule and identify technician availability and requirements for scheduling purposes.
• Provides financial accounting with the proper proof of delivery documents for entered equipment orders based on audit sent by the Financial Inventory Team. Verifies with Equipment Service Technicians and local management for revenue recognition.
• Acts as back up for colleagues in other markets.
• Other duties and special projects as assigned.

SPECIFIC KNOWLEDGE & SKILLS:

• Microsoft Office: Microsoft Word, moderate to advanced Excel knowledge and Power Point.
• Knowledge of and the ability to learn general database applications.
• Exceptional communication and organizational skills.
• Ability to learn company software and systems, including project management tools
• Understand and act on financial information that may contribute to business profitability
• Project management skills to drive business results and an understanding of industry practices and company policies and procedures.
• Strong decision making, analysis and problem-solving skills with ability to multi-task.

GENERAL SKILLS & COMPETENCIES:

• Good understanding of industry practices
• Proficient with tools, systems, and procedures
• Basic planning/organizational skills and techniques
• Good decision making, analysis and problem solving skills with ability to multi-task
• Good verbal and written communication skills
• Good presentation and public speaking skills
• Good interpersonal skills
• Basic conflict resolution skills
• Developing professional credibility

MINIMUM WORK EXPERIENCE:

Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.

PREFERRED EDUCATION:

Typically a Bachelor's Degree or global equivalent in related discipline.

TRAVEL / PHYSICAL DEMANDS:

Job is work from home. Team will choose to meet live in the office when possible.

No travel required. No special physical demands required.

The posted range for this position is $63,396 - $99,056 which is the expected starting base salary range for an employee who is new to the role to be fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

• At the time of this posting, this position is eligible for a bonus not reflected in the posted range subject to the achievement of the plan.

• Other benefits available include: Medical, Dental, and Vision Coverage, 401K Plan with Company Match, PTO,, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

Fraud Alert

Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.

Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.

No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

About Us

Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly

30 miles from Melville, New York, where our corporate headquarters

resides today. In the depths of the Great

Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners.

Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and

territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes.

We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work.

No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.

Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations.

Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request.

US Candidates: jobsupport@henryschein.com

UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk

Australia and New Zealand Candidates: APACCareers@henryscheinone.com

Malaysia Candidates: CNHR@henryschein.com

Italy Candidates: risorse.umane@henryschein.it

Workplace Remote Types

It is important to us to offer different types of work arrangements. Please see the types we offer below:

Work From Home: Work is performed directly from the TSM's home office.

Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required.

Onsite: Work is performed exclusively at a company facility.

Field: Position requires traveling to different locations within a specific geographic territory, as assigned.