ER Advisor – Case Management

Job Title: ER Advisor – Case Management

Location: Frimley; Surrey, Preston; Lancashire or Washington; Tyne & Wear. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.

Salary: Circa £45,000 depending on skills and experience

Who we are:

Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us.

From the depths of the ocean, to the far reaches of space, there’s no limit to where a career at BAE Systems could take you.

Job Description:

As an ER Advisor, you will provide expert employee relations support across a range of complex and sensitive people matters, including disciplinary, grievance and investigation cases. Working collaboratively with managers, Trade Unions and employee representative groups, you will deliver pragmatic, commercially focused and legally compliant advice that supports effective decision-making and risk management. You will play a key role in developing line manager capability through coaching and guidance, whilst ensuring compliance with employment legislation, the ACAS Code of Practice and company policies. The role also contributes to continuous improvement initiatives, helping to optimise processes, drive knowledge sharing and support a positive, values-led culture across the organisation.

Core duties:

• Lead the resolution of complex employee relations cases, including investigations, disciplinaries, grievance and other complex people matters
• Provide coaching, advice and support to enable managers to confidently address people issues, make decisions and mitigate risk.
• Support complex and sensitive ER cases across multiple business units across the UK
• Provide pragmatic, commercially focused and legally compliant advice to influence stakeholder outcomes
• Work with key stakeholder groups to continuously improve line leader capability by challenging, influencing and supporting managers in a way that increases their knowledge, understanding and ability to manage ER cases effectively
• Identify, assess and appropriately escalate legal, reputational and organisational risks
• Drive continuous improvement through technology adoption, process optimisation and knowledge sharing

Essential Skills:

• HR background, and proven experience of ER and Case Management ideally within a large complex organisation
• Experience of working collaboratively and building and maintaining effective working relationships with stakeholders such as the Trade Unions and Employee Representative Groups
• Experience in managing complex ER cases and risk mitigation, supporting a values led culture
• Ability to prioritise and organise a high-volume workload and take a proactive approach to ensure tasks are completed within agreed service levels
• Demonstrable knowledge of the ACAS Code of Practice, employment legislation and current case law
• Proven experience in independently managing complex, high-risk employee relations cases, applying sound judgement, risk assessment and appropriate escalation
• CIPD qualified Level 5 or above or working towards would be highly advantageous

The ER Case Management Team:

Part of the UK Employee Relations Centre of Excellence, the Case Coaching Team is a highly collaborative network of ER specialists. The team partners with managers across the business to provide pragmatic advice, build management capability, manage complex risk and deliver fair, consistent employee relations outcomes.

There will be a requirement to travel to other locations to support case meetings and case load across the UK sites.

Why BAE Systems?

Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.

A place where everyone can thrive:

We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 16th November 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.