ERP & Business Applications Manager

Leviat is a global leader in insulating, lifting, anchoring, and connecting technology for the construction industry and is home to trusted product brands like Meadow Burke, Halfen, and Thermomass. Our engineered products and innovative solutions are used in projects of all sizes, from single-family homes to professional sports arenas.

Leviat employs nearly 3,000 people at 60 locations worldwide, including seven in the United States. We are committed to an inclusive work environment that prioritizes safety and fosters personal and professional growth.

Job Summary

Leviat North America is seeking an experienced ERP & Business Applications Manager to lead the administration, support, enhancement, and long-term evolution of our ERP and business applications landscape. This role will serve as the primary owner of our Microsoft Dynamics AX 2009 environment and related business systems, ensuring stability, performance, security, and alignment with business objectives.

The successful candidate will partner closely with Finance, Operations, Supply Chain, Sales, and IT teams to support critical business processes, manage system integrations, lead continuous improvement initiatives, and prepare the organization for future ERP modernization efforts. This position requires a strong blend of functional ERP expertise, business process knowledge, project management, and vendor coordination.

Job Location

Flexible

Key Responsibilities

ERP Administration & Support

· Serve as the primary functional owner and administrator of the Microsoft Dynamics AX 2009 environment.

· Manage day-to-day ERP operations, system configuration, user support, troubleshooting, and issue resolution.

· Coordinate with internal users, external consultants, and service providers to maintain system stability and performance.

· Manage ERP security roles, user provisioning, segregation of duties, and audit compliance requirements.

· Develop and maintain ERP support processes, documentation, and governance standards.

Business Process & System Improvement

· Partner with business stakeholders to identify opportunities to improve processes through system enhancements and automation.

· Evaluate, prioritize, and manage enhancement requests across business functions.

· Lead change management efforts associated with system changes and process improvements.

· Support the adoption of best practices within ERP and related business applications.

Integrations & Data Management

· Oversee and support integrations between Dynamics AX and key business applications, including Salesforce, Billtrust, Tableau, Fivetran, EDI platforms, and other third-party systems.

· Coordinate data management activities to ensure accuracy, consistency, and integrity across integrated systems.

· Work closely with internal and external technical resources to maintain and enhance system interfaces and data flows.

· Coordinate database administration activities with hosting providers and technical partners.

Vendor & Third-Party Management

· Serve as the primary liaison with ERP consultants, software vendors, managed service providers, and development partners.

· Manage vendor relationships, project deliverables, service expectations, and support escalations.

· Evaluate and recommend external resources and solutions to support business objectives.

ERP Strategy & Modernization

· Develop and maintain ERP system roadmaps aligned with business needs and growth objectives.

· Lead ERP migration readiness activities, including process assessment, master data governance, documentation, and business requirements development.

· Assess future-state ERP solutions and support strategic technology planning initiatives.

· Support acquisition integration activities, including system evaluation, data migration planning, and business process alignment.

Disaster Recovery & Business Continuity

· Develop and maintain ERP disaster recovery and business continuity plans.

· Coordinate backup, recovery, testing, and system resilience activities with relevant stakeholders and service providers.

· Ensure critical business applications can be restored effectively following disruptions.

Reporting & Analytics

· Support business reporting, dashboards, and analytics initiatives.

· Collaborate with stakeholders to improve access to actionable business information and reporting capabilities.

· Assist in identifying data and reporting requirements for operational and strategic decision-making.

Qualifications

Required

· Bachelor's degree in Information Systems, Business, Computer Science, or a related field.

· 5+ years of ERP administration, business systems, or enterprise applications experience.

· Strong experience supporting Microsoft Dynamics AX, Dynamics 365, SAP, or similar ERP platforms.

· Experience managing system integrations and third-party business applications.

· Knowledge of ERP security, user administration, and business process controls.

· Experience working with cross-functional business teams in manufacturing or distribution environments.

· Strong analytical, organizational, and problem-solving skills.

Preferred

· Microsoft Dynamics AX 2009 experience strongly preferred.

· Experience supporting ERP migration or modernization initiatives.

· Experience with EDI, Salesforce, Tableau, Billtrust, or data integration platforms.

· Experience supporting acquisitions and business integrations.

· Project management experience.

· Change management and business process improvement experience.

Success Measures

· Stable and reliable operation of the ERP environment.

· High user satisfaction and timely issue resolution.

· Effective management of integrations and third-party systems.

· Successful prioritization and implementation of business enhancements.

· Strong ERP governance, security, and disaster recovery practices.

· Readiness and progress toward future ERP modernization initiatives.

· Successful integration of acquired businesses into Leviat's business systems environment.

Physical Requirements

· Ability to sit for extended periods while working at a computer.

· Ability to use a computer keyboard, mouse, and other input devices for prolonged periods.

· Ability to view and read computer screens and electronic documents.

· Ability to communicate effectively in person, by phone, video conference, and email.

· Ability to occasionally stand, walk, bend and reach.

· Ability to travel between office locations, if necessary less than 25%.

· Ability to work in a standard office environment with moderate noise levels.