ERP & Business Systems Specialist

Job Title: ERP & Business Systems Specialist

Location: Barcelona, Spain *must be based within a 1 hr drive to Barcelona*
Reports to: Director of Strategic Business Ops

Job Type: Hybrid, Full-time

PLEASE SUBMIT YOUR CV AND COVER LETTER IN ENGLISH FOR CONSIDERATION

Overview:

NSI is a leading player in the natural private label food industry, dedicated to providing high-quality, organic, and sustainably sourced food products to consumers. We believe in promoting healthy and conscious eating choices, and our range of products reflects our commitment to quality and sustainability. We are also highly tech-oriented, viewing digital innovation, process optimization, and efficiency as core strategic pillars of our growth.

The ERP & Business Systems Specialist is responsible for supporting, optimizing, and continuously improving NSI’s ERP and connected business systems while actively participating in system implementations and improvement initiatives. SAP Business One is our primary ERP, and the role combines hands-on systems support with SQL/data analysis, integrations, automation, reporting, and project work. SAP Business One experience is strongly preferred, but candidates with solid experience in other established ERP platforms and the willingness to learn SAP B1 will also be considered.

Responsibilities:

• Support and optimize SAP Business One and connected business systems across key operational areas
• Troubleshoot ERP and system issues using configuration, SQL/data analysis, and business process knowledge
• Monitor and support integrations, EDI, BPA workflows, and other connected system processes
• Manage and prioritize business system issues based on business impact and own them through resolution
• Support ERP upgrades, implementations, enhancements, testing, and process improvement initiatives
• Use SQL and reporting tools to investigate issues, validate data, and support dashboards and KPIs
• Identify opportunities to automate processes, improve efficiency, and strengthen reporting and data visibility
• Work closely with business users and technical teams to translate operational needs into practical system solutions
• Support Google Workspace, user access, macOS, MDM, and IT asset management as needed

The ideal candidate will have:

• Hands-on experience with ERP or business systems; SAP Business One strongly preferred, but other established ERP platforms will be considered
• Strong troubleshooting and root-cause analysis skills, with experience managing support requests through resolution
• Working knowledge of SQL and confidence using data to investigate issues and validate results
• Experience with system integrations, automation, ERP configuration, implementations, upgrades, or UAT
• Good technical understanding of databases, reporting, APIs, and basic scripting/development concepts
• Ability to understand business processes and translate user needs into practical system solutions
• Strong communication, prioritization, and problem-solving skills
• Experience with Google Workspace, macOS, MDM, Halo, or Jira is a plus

Education and Experience:

• 4-6+ years of experience in ERP, business systems, application support, or related technical roles
• Bachelor’s degree in Information Systems, IT, Computer Science, or related field preferred
• Fluency in English (oral and written), Spanish is a plus.

Work environment:

• Hybrid work arrangement; candidates must live within close proximity to NSI's Barcelona office.
• Standard working hours are 11:00 AM – 8:00 PM, Monday to Friday, supporting our international team.
• Occasional flexibility may be required to support critical business systems outside normal hours. Any additional time worked will be offset to ensure total working hours remain consistent.

NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.