ERP Coordinator
- Salary
- $26–$32.7/hr
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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About Us
Instrumart is a leading supplier of industrial instrumentation and process control equipment, helping customers measure, monitor, and control critical processes with confidence. We specialize in a broad range of instrumentation, including flow, level, pressure, temperature, analytical, data acquisition, and automation technologies. Backed by experienced application engineers and a wide selection of industry-leading products, Instrumart provides expert technical guidance and solutions for customers across diverse industrial markets.
Visit our website: instrumart.com
Job Description
Job Duties
- Perform scheduled ERP data maintenance, including item and customer pricing updates, surcharge maintenance, and other recurring updates according to established team procedures.
- Identify, investigate, and correct website-to-NetSuite data discrepancies, coordinating with other teams when issues require further review.
- Maintain accurate and complete item, customer, vendor, and related master data; investigate duplicates, missing values, and inconsistent records.
- Monitor, claim, prioritize, and manage internal NetSuite support cases; keep case statuses, notes, and communications current through resolution or escalation.
- Assist internal users with routine NetSuite questions, transactional procedures, data corrections, and day-to-day functional troubleshooting.
- Create, update, and maintain NetSuite saved searches, standard reports, dashboards, and basic analytics for Sales, Finance, Marketing, Management, and other departments.
- Help employees understand and follow established NetSuite procedures and best practices, including clear guidance and practical training when needed.
- Maintain and improve written standard operating procedures, data maintenance checklists, and user-facing reference materials.
- Recognize recurring issues and opportunities for process improvement; collaborate with the NetSuite team and escalate technical or system-administration changes for review.
- Communicate progress, outstanding issues, and completed work clearly to internal stakeholders and the NetSuite team.
Essential KSA'S (Knowledge, Skills, Abilities)
- Strong attention to detail and commitment to data accuracy and consistency
- Excellent time management, organization, and ability to independently manage recurring tasks and assigned cases
- Self-motivated, dependable, and accountable for timely follow-through on assigned work
- Service-oriented approach and willingness to help coworkers learn and use NetSuite effectively
- Aptitude for learning business software, ERP transactions, and established operating procedures
- Ability to create and interpret saved searches, reports, and basic business analyses
- Clear, professional written and verbal communication and active listening skills
- Critical-thinking and problem-solving skills, including recognizing when to escalate an issue
- Ability to document procedures, troubleshooting steps, and work performed accurately
Location
- This position is located in South Burlington, Vermont, with the option to work from home 40% of the time following the completion of training.
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Instrumart is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.
