ERP Manager

Role Description The ERP Manager will be responsible for overseeing, maintaining, and optimizing the center’s Enterprise Resource Planning (ERP) system in alignment with organizational processes and goals. This part-time remote role includes mapping and documenting business processes, configuring ERP modules, and coordinating enhancements to improve data integrity and workflow efficiency. The ERP Manager will collaborate with internal stakeholders to gather requirements, translate them into system solutions, and support implementation of new features. Day-to-day tasks involve monitoring system performance, troubleshooting issues, coordinating with external vendors or technical teams when needed, and preparing reports to support decision-making. The ERP Manager will also provide guidance, training, and documentation to end users to ensure effective adoption and usage of the ERP system.

Qualifications

• Candidates should possess strong skills in Enterprise Resource Planning (ERP) systems and Business Process analysis.
• Candidates should possess skills in Business Process Improvement and Project Management to lead system enhancements and implementation initiatives.
• Candidates should possess solid Analytical Skills to interpret data, diagnose issues, and recommend practical solutions.
• Relevant experience in managing or supporting ERP solutions in service-oriented or healthcare settings is beneficial.
• Bachelor’s degree in Information Systems, Business Administration, or a related field is preferred.
• Ability to work independently in a remote environment, manage part-time hours effectively, and communicate clearly with technical and non-technical stakeholders.
• Experience with user training, documentation, and change management practices is an advantage.
• Proficiency in English; knowledge of Arabic is beneficial for working with local stakeholders and documentation.