EU Contractor Care & Administrator

Job Description EU Contractor Care Administrative Assistant Working remotely from South Africa UK timezone & working calendar aligned (Off on UK Bank holidays - working on SA Public Holidays) We are looking for an organised and proactive Contractor Care Administrative Assistant to join our team. This role plays a key part in supporting contractor compliance, maintaining accurate records, and ensuring a smooth administrative process throughout the contractor lifecycle. You will be on-boarded, trained and working closely with our European Contractor Care Consultant who is based out of our London office; however, your role can be delivered completely remote. Key Responsibilities ● Carry out contractor compliance checks, including right-to-work and document verification ● Upload and maintain compliance documentation on internal systems ● Prepare and issue contractor onboarding and compliance documents ● Support status determination and insurance validation processes ● Monitor compliance reports and chase outstanding or expired documentation such as visas and insurance ● Assist with background screening checks ● Manage timesheet uploads and follow up on missing or outstanding timesheets ● Respond to general contractor queries in a timely and professional manner ● Support day-to-day administrative tasks relating to contractor care and compliance About You ● Strong administrative and organisational skills ● High attention to detail ● Confident using systems and handling documentation accurately ● Good communication skills and a professional approach ● Able to work independently and manage multiple tasks efficiently ● Proactive problem solver with a positive attitude ● An interest/background in international compliance would be beneficial but not essential ● Right to work video checks (live passport check) and document completion. ● Upload of compliance documentation to itris ● Independence Questionnaire creation for all EU Countries ● Sending out TRUSTID links to contractors to complete RTW checks ● Key Information Document Creation ● Status Determination Insurance Validation Creation on Kingsbridge Portal ● Status Determination Audit report (currently done by legal) ● Status Redeterminations for each year – (currently legal would like to run this annually, but it’s not currently being done) ● Compliance report, chasing expired documentation such as insurance and visas on itris ● General Intime Queries ● Timesheet Uploads ● Timesheet Report Chasing ● General Contractor Queries ● Background screening Someone who will be loved by the sales floor, hungry for feedback and development, and happy to be pushed and challenged.