EUC Lead - VP

Who we are

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Role Summary

Is the next step in your career at SMBC Group EMEA? We’re looking for an EUC Engineering Team Lead, Vice President to join our EUC Engineering team.

This is a high-impact opportunity to define the future of End User Computing across EMEA. You will lead the modernisation of secure, persona-led workplace services across physical, virtual and cloud environments, develop a talented engineering team and influence strategic technology decisions. Alongside driving transformation, you will ensure that essential services remain secure, resilient and effective for colleagues across the region.

In this role, you will:

- Lead and develop the EUC Engineering team, creating clear ownership, strong engineering standards and an environment in which people can grow and deliver at their best.
- Define and deliver the EUC modernisation roadmap, introducing secure, persona-led services across physical endpoints, virtual workspaces and cloud-delivered solutions.
- Protect the security, resilience, performance and effective governance of existing EUC platforms throughout the transformation.

To succeed in this role, you will bring:

- Proven experience leading, coaching and developing a high-performing EUC, digital workplace or desktop engineering team.
- Broad technical expertise across enterprise endpoints, virtual workspaces, cloud services and modern endpoint management.
- A strong track record of delivering complex transformation while maintaining service stability, security and regulatory compliance.

Compensation

The anticipated salary range for this role is £80,000 - £120,000, with the final offer determined based on the candidate’s skills, experience, role scope, location, and relevant market factors. In addition to base salary, the role may be eligible for a discretionary incentive award and a competitive benefits package, including core benefits such as pension provision.

Position Description

About this role
Our End User Computing services enable colleagues across EMEA to work securely and effectively. This role will lead the modernisation of the EUC estate, moving towards secure, persona-led workplace services while strengthening engineering capability, service resilience and employee experience.
The role provides leadership and technical ownership for EUC Engineering, balancing strategic modernisation with the continued stability and control of business-critical services. It is accountable for team capability, engineering quality, platform lifecycle, operational risk and delivery outcomes.
You will collaborate with business leaders and teams across Infrastructure, Digital Employee Experience, regional IT, Architecture, Cyber Security, Risk, Service Management and Change, as well as strategic technology partners globally.
What you’ll do
- Lead, coach and develop the EUC Engineering team, setting clear objectives, priorities and create a culture of service accountability.
- Define and deliver the EUC modernisation roadmap in line with business and technology strategy.
- Develop persona-led services across physical endpoints, virtual workspaces and cloud-delivered solutions.
- Maintain the availability, performance, security and lifecycle of existing EUC platforms.
- Establish engineering standards covering design, build, testing, automation, documentation and operational handover.
- Provide technical direction, review solution designs and guide complex technical decisions.
- Lead major incident investigations, problem management and the resolution of recurring issues.
- Manage technical debt, vulnerabilities, capacity, resilience and end-of-life risks.
- Use operational telemetry and employee-experience data to identify improvements and measure service outcomes.
- Plan engineering resource capacity across operational support, project delivery and strategic change.
- Manage technical relationships with suppliers, ensuring solutions deliver value and meet service, security and commercial expectations.
What you’ll bring
- Proven experience leading, coaching and developing an EUC, digital workplace or desktop engineering team.
- Strong technical knowledge of enterprise Windows endpoints, virtual workspaces and endpoint management.
- Experience delivering complex technology change while maintaining stable, business-critical services.
- The ability to translate user personas and business requirements into practical workplace solutions.
- Experience of service lifecycle management, coordinating major incidents, security controls and change governance in a large organisation.
- Strong stakeholder management skills and the confidence to influence across business, architecture, security and infrastructure teams.
- Supporting EUC services within financial services or another regulated environment.
- Modern endpoint and identity technologies such as Microsoft Intune, Windows Autopilot, modern authentication, Azure Virtual Desktop and/or Windows 365, Citrix and associated virtual desktop technologies.
- Digital Employee Experience monitoring, automation and application delivery.

Competencies

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services
• Access a wide range of learning and development opportunities and career progression opportunities
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!