EV Infrastructure Services Manager

This is a remote position.

Responsibilities

• Own the daily delivery of EV infrastructure services for assigned client accounts, with a focus on maximizing system reliability
  
• Coordinate scheduling and execution of maintenance, repairs, and troubleshooting for EV charging stations
  
• Track charger uptime and performance metrics, flagging trends and recommending improvements
  
• Act as the go-to contact for internal operations teams on service requests, issues, and support needs
  
• Liaise with OEMs, contractors, utility providers, and vendors to troubleshoot and resolve technical issues
  
• Participate in site evaluations and infrastructure assessments for both new and existing client locations
  
• Help draft scopes of work, service agreements, and project plans for EV infrastructure initiatives
  
• Monitor project timelines, budgets, and milestones to keep deliverables on track
  
• Oversee vendor performance and assist with selecting and managing contractors
  
• Support permitting, compliance, and utility coordination efforts as needed
  
• Confirm all field and operational work complies with relevant safety standards, regulations, and internal policies
  
• Compile and present performance reports and operational updates for internal leadership and clients
  
• Visit client sites as needed to support installations, maintenance work, and operational reviews
  
• Keep current on emerging EV charging technologies and industry trends to inform best practices
  
• Provide EV infrastructure expertise to support the sales team in client conversations
  

Requirements

• 5+ years of professional experience in EV charging infrastructure, electrical systems, facilities operations, energy management, or a similar field
  

• Demonstrated ability to manage projects while coordinating across vendors, contractors, or service delivery teams
  

• Solid understanding of Level 2 and DC Fast Charging technology
  

• Working knowledge of charger maintenance programs, warranty processes, and vendor service agreements
  

• Familiarity with utility coordination, permitting requirements, EV infrastructure rollout, LCFS credits, and related regulatory factors
  

• Well-developed organizational abilities with a knack for planning and coordinating projects
  

• Strong interpersonal skills with a track record of building and maintaining client relationships
  

• Comfortable interpreting operational data to pinpoint areas for performance gains
  

• Skilled in Microsoft Office and familiar with project management software
  

Preferred Qualifications

• Bachelor's degree in Engineering, Construction Management, Business, Sustainability, or a related field
  
• ChargePoint, ABB, and other OEM experience
  

Benefits

• Competitive compensation including 20% bonus
  
• Medical, dental, vision benefits, 401k