Event Operations Manager

About us Mobile Locker is a fast-growing international company providing smart locker solutions at festivals, events, and permanent locations across Europe. From our headquarters in Belgium, we support multiple countries while continuously expanding our business and maintaining the entrepreneurial, hands-on mindset that defines our culture. To strengthen our Events team, we are looking for an Event Operations Manager who will play a key role in driving commercial growth, coordinating operations, managing crews, and building strong relationships with event organizers. In addition, you will help ensure the successful execution of our festivals and events, making sure everything runs smoothly behind the scenes from planning to on-site delivery. Our values Carefree : We strive to provide the easiest and most seamless locker experience for every user. Innovative : We embrace new technologies and encourage fresh ideas that help us improve and grow. Flexible : As a young and fast-growing company, we value people who take initiative, adapt quickly, and are willing to go the extra mile to help build our success. Your role: Follow up on incoming sales leads and identify, develop, and pursue new business opportunities. Build and maintain long-term relationships with festival organizers and event partners. Act as the main point of contact for clients, partners, crews, and internal teams. Recruit, schedule, and coordinate event crews. Lead on-site operations and ensure the smooth execution of events. Plan and coordinate transport with drivers, suppliers, and event organizers. Monitor crew performance and manage administrative follow-up. Provide hands-on support during setup and breakdown when needed. Keep event and sales information up to date in internal systems. Seasonal Rhythm During the festival season, you'll spend significant time on-site and travel regularly across Europe. During the quieter winter months, your focus shifts to planning, sales follow-up, account development, process improvements, and well-earned vacation time.