Executive Assistant

Executive Assistant for a US insurance broker. A client-facing, phone-heavy role. Excellent spoken English with a clear accent is required. Fully remote from Pakistan, US Eastern hours.

About the role

Omnicore Staffing is hiring a full-time Executive Assistant, dedicated to a licensed insurance broker in the United States. You’ll handle the paperwork between a client asking for a quote and that client holding a policy: gathering documents, preparing applications, following up with insurance companies, and keeping existing policies in order. That frees the broker to focus on advising clients. You’ll work directly with him every day, with Omnicore’s training and support behind you.

What you’ll do

• Gather and organise documents insurance companies need (driver and vehicle details, prior insurance, property photos, signed applications), submit them, and follow up until everything is cleared
• Prepare applications for e-signature, track signatures, and file completed policies
• Handle changes to existing policies, issue ID cards and certificates of insurance, and respond to lender requests
• Keep the renewal list current so no policy reaches its renewal date without being worked
• Call and email clients with updates and document requests (coverage questions go to the broker; you never give insurance advice)
• Manage the inbox and calendar, and keep client files up to date
• Send a short end-of-day summary and a weekly status report

What we’re looking for

• Excellent spoken English with a clear, neutral accent: you’ll be on the phone with US clients and insurance companies every day
• A confident, warm and professional communicator, on calls and in writing
• Good Microsoft Word skills: formatting letters, forms and documents cleanly. Excel and Outlook are a plus
• Organised, detail-focused, and you follow things through without reminders
• Able to work US Eastern business hours consistently, full-time
• Discreet with clients’ personal and financial information
• Customer support experience preferred, especially with US or international customers. Fresh graduates with strong communication skills are welcome. No insurance knowledge needed; we train

Compensation and setup

• Salary: PKR 100,000 per month
• Hours: Monday to Friday, US Eastern business hours
• Fully remote, from home
• We provide: company email, Slack, a US dialer and a secure virtual desktop
• You provide: your own laptop, a headset with microphone, internet of at least 30 Mbps, a quiet private workspace, and power backup
• One month of structured training
• The role starts with personal insurance (auto and home) and grows into commercial insurance as the brokerage expands